Posts under Developer Tools & Services topic

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Unable to Reach Developer Support – App Name Unlock Request
Hello, I am attempting to reach Developer Support, but the contact page has not been functioning for several weeks. I have tried accessing https://developer.apple.com/contact/topic/select from multiple devices and across multiple networks. I have also spent significant time navigating standard Apple Support channels without success. I need assistance with unlocking an app name. I own both developer accounts associated with the app, but I have not been able to resolve this through existing ticket channels. My prior requests have been closed without meaningful assistance. I am requesting direct contact with someone in Developer Support who can review this issue and provide guidance beyond standard review responses. Please advise on how to proceed. Thank you, Jeremy White
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Developer Program Enrollment Still Pending After 5 Days (Mobile Payment)
Hello everyone, I enrolled in the Apple Developer Program on February 19th through the Apple Developer App. I completed my payment using mobile carrier billing and successfully uploaded my ID documents for identity verification. However, my account status is still showing as "Pending". I opened a support ticket regarding this issue on February 21st, but I haven't received any response yet. Since it has been 5 days and I am eager to proceed with my work, I wanted to ask if this delay is normal for carrier billing enrollments? Is there any additional step I need to take, or a way to expedite this manual review process? Any advice or help from the community or Apple staff would be greatly appreciated. Thanks!
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Apple Developer Program enrollment: Unknown error
Hi everyone, ​I am trying to enroll in the Apple Developer Program, but I keep getting the following error message on the enrollment page: ​"We are unable to process your request. An unknown error occurred." ​I have reached out to Apple Developer Support multiple times, but I haven't received a response yet. This issue is delaying my project, and I would appreciate any guidance or advice from anyone who has managed to resolve this specific "unknown error." ​Is there a specific department I should contact, or a known workaround for this? ​Thanks in advance!
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Payment Completed but Developer Account Not Activated – No Response for 6 Days
Hello, I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels. Order Number: W1466057949 Order Date: 18/02/2026 Case ID: 102824542025 My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated. I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response. There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this. This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance. If anyone has experienced a similar issue or knows how to escalate this properly, I would greatly appreciate guidance. Thank you.
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Apple Developer Program Membership Fee Deducted but Not Reflected in Account
Hello, I’m facing an issue while trying to purchase the Apple Developer Program membership and would appreciate some guidance from the community. I attempted to make the payment using UPI. Initially, it failed multiple times with an “incorrect PIN” message, even though I was entering the correct PIN. Later, I used the wallet option and completed the payment successfully via Google Pay. The amount of ₹8,700 was deducted from my bank account. However, after the successful transaction: There is no confirmation in my Apple Developer account. It still shows that the membership fee is pending. When I try to pay again,I see the message: “Your Purchase Could Not Be Completed. For assistance, contact iTunes Support.” Also, I did not see any option to pay using a credit or debit card. The only available options were UPI and Net Banking. I would like to know: Has anyone faced a similar issue before? How long does it usually take for such payments to reflect? What was the solution in your case? How did you get confirmation or resolve this with Apple? I have already contacted Apple Developer Support and am waiting for their response. Any suggestions or shared experiences would be very helpful. Thank you.
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Enrollment Stuck 45+ Days: Identity Verification Link Error "Sorry, you don't have access
Hello, I am seeking assistance with a stuck enrollment for the Apple Developer Program (Individual). I paid the annual fee on January 7th and have an active subscription shown in my App Store (renews Jan 8, 2027), but my developer account remains inactive. The Issue: I received an email on January 12th asking me to verify my identity. When I click the "Upload ID" link provided in that official email, I am met with this error: "Sorry, you don't have access. Your account isn't authorized to upload files." What I've Checked: I am signed in with the same Apple ID used for the purchase. The Apple Developer App does not show any "Verify Identity" or "Continue Enrollment" buttons in the Account tab; it only shows "Enroll Now," but that button is greyed out. I have tried multiple browsers (Safari, Chrome) and Incognito mode with no success. I have contacted Developer Support three times over the last month but have not received a response. My account seems to be in a loop where I am required to verify, but my account permissions do not allow me to access the verification portal. Could a moderator or anyone from the team please help escalate this? Region: Egypt Subscription ID: MQQ6N543ZS
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Xcode is compiling all Swift files one at a time?
I have two apps; one is a subset of functionality of the other. The smaller app has about 170 Swift files. The larger app has these files plus about 120 more. So I would expect the larger app to take around twice as long to build. Instead, the smaller app takes less than a minute to build while the larger app takes over 13 minutes to build; to be exact, it takes 15.3 times longer. While reviewing the build report, I noticed that the smaller app compiles the Swift files in batches, with each batch taking around 10 seconds, but with up to 17 batches running at once. In contrast, the larger app compiles all 290 Swift files in one giant batch, so apparently there is no multithreading of the Swift compilation (see screen shots below). The difference in the number of batches the smaller app compiles at once roughly corresponds to the difference in overall build time. Is there a build setting I can change to make the larger app compile Swift files in multiple smaller batches as the smaller app is doing? I checked SWIFT_COMPILATION_MODE and it's the same in both apps (Incremental for debugging and Whole Module for release) but I don't know what other settings I should check.
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Apple Developer Fee charged but not cleared.
On february 9, I tried to enroll to the developer program, I got charged and received and order number, the next day when I tried to see the status of the enrollment, the order number provided on the email confirming the order was not working, I've tried to get support through email, nothing happens; I've called about 20 times to Apple Support, nothing happens, they said they doesn't have direct communication to the Apple Developer department, I have two weeks plus trying to have an answer on email, and nothing happens, but you know what happened? They completed the charge on my CC.
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No Universal for Map App project with Tahoe
Mac Pro 2019, Tahoe 26.3, Xcode 26.2 Mac Mini 2023 M2, Tahoe 26.3, Xcode 26.2 On Mac Pro 2019 the app is only Intel while on Mac Mini 2023 M2 it is ARM64 only. Both have Standard Architectures (Apple Silicon, Intel). Both have Build Active Architecture Only is set to No (Debug + Release). Happen for default new projet macOS -> App and Obj-C, Xib. No change to defaults setting except uncheck "Automaticaly manage signing" and "Signing Certificate" set to "Sign to Run Locally" HOWEVER On Mac Pro 2019, BigSur 11.7.10, Xcode 14.10 the application is build Universal ! Why cannot build universal with Tahoe 26.3, Xcode 26.2 ? Can I submit a Mac applcation to App Store Connect with BigSur 11.7.10, Xcode 14.10 ? What are the minimal version of Mac Os and Xcode to submit a Mac applcation to App Store Connect ?
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I'am porting my App to Swift 6...
... and I managed to fix most issues coming out, but for a specific issue in an class adopting a protocol; basically it is a support class to be used by the view controller and so I wanted to keep it in background, so I created a new actor and I wanted to use it for this protocol and adopting classes. Yet I came out with a host of errors I have no idea about how to cope with: :
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Enrollment stuck but Payment confirmed
Hello, I have already paid the yearly fee via the Apple Developer app, but my account still says "Enroll Now" and requiring me to pay again. Order ID: MQQ6VYNN1Y Can you please manually sync my payment and activate my membership? Plus extend my deadline at the exact date that Apple team replied AND sync my payment record and reactivate my account. As it is illegal that I paid and I receive no service as promised by Apple.
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Is dtrace & dtruss supported on current macOS?
When I try to run dtruss on a command line program (freshclam) I see: $ sudo dtruss -a /usr/local/bin/freshclam 2>&1 | tee ~/tmp/dtruss.out dtrace: system integrity protection is on, some features will not be available dtrace: failed to execute /usr/local/bin/freshclam: DTrace cannot instrument translated processes I did some research and found advice on how to enable dtrace use via running: csrutil enable --without dtrace in a terminal running in macOS recovery mode. When I do that I see a warning saying this is an unsupported configuration and that it will allow unsigned kernel modules to be loaded. This is not what I want, I just want to run dtruss on a program while keeping all the other SIP protections in place. Why can't I just use sudo to grant the privileges for dtrace to work? All of this has me wondering if Apple intends for developers to use dtruss/dtrace in the current macOS?
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Pending Developer Program
Hi everyone, I subscribed to the Apple Developer Program on February 10th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been close to two weeks and I already contacted Apple Support by email but unfortunately no actions has been made. I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! Also if theres an Apple Support team here, my case ID is 102827774601 — Fendy
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