Here on the forums I see a lot of reports like this:
According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team.
There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says:
If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program.
So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this:
Log on to Developer > Account.
Select the correct team at the top right.
Scroll down to the “Membership details” section.
Look at the “Enrolled as” field.
If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below.
If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership.
If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
Apple Developer Program
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Hi everyone,
I subscribed to the Apple Developer Program on Friday evening, February 20, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”.
It’s now been several days, and I haven’t received any confirmation email or any request for additional information.
I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated.
Thanks in advance for your help and feedback!
— Rashid
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi everyone,
I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”.
It’s now been several days, and I haven’t received any confirmation email or any request for additional information.
I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated.
Thanks in advance for your help and feedback!
— Martin
Hi everyone,
I subscribed to the Apple Developer Program on Tuesday evening, February 15th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”.
It’s now been several days, and I haven’t received any confirmation email or any request for additional information.
I already contacted Apple Support by email/phone without any response, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated.
My Enrollment ID
D72NJHL7JM
Thank you,
Rakan
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Developer Program
Posted simple app meant to counteract or ween off the famed scrolling addiction. Don’t want to add features or buttons, it’s beautiful and meant to be simple and beautiful but not addictive. Denied twice. Any input?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello everyone,
I enrolled in the Apple Developer Program on February 19th through the Apple Developer App. I completed my payment using mobile carrier billing and successfully uploaded my ID documents for identity verification.
However, my account status is still showing as "Pending". I opened a support ticket regarding this issue on February 21st, but I haven't received any response yet.
Since it has been 5 days and I am eager to proceed with my work, I wanted to ask if this delay is normal for carrier billing enrollments? Is there any additional step I need to take, or a way to expedite this manual review process?
Any advice or help from the community or Apple staff would be greatly appreciated. Thanks!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Enterprise
Developer Program
Hi everyone,
I am trying to enroll in the Apple Developer Program, but I keep getting the following error message on the enrollment page:
"We are unable to process your request. An unknown error occurred."
I have reached out to Apple Developer Support multiple times, but I haven't received a response yet. This issue is delaying my project, and I would appreciate any guidance or advice from anyone who has managed to resolve this specific "unknown error."
Is there a specific department I should contact, or a known workaround for this?
Thanks in advance!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello
When I tried to enroll for Apple developer program, I got message like
Your enrollment could not be completed.
"Your enrollment in the Apple Developer Program could not be completed at this time."
And i am not able to proceed payment page anymore .
Apple consultant also don’t know main problem that bother me.
Is anybody solve this problem??? Is waiting most proper answer??
Thanks
Hello,
I have already paid the yearly fee via the Apple Developer app, but my account still says "Enroll Now" and requiring me to pay again.
Order ID: MQQ6VYNN1Y
Can you please manually sync my payment and activate my membership?
Plus extend my deadline at the exact date that Apple team replied AND sync my payment record and reactivate my account. As it is illegal that I paid and I receive no service as promised by Apple.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
On february 9, I tried to enroll to the developer program, I got charged and received and order number, the next day when I tried to see the status of the enrollment, the order number provided on the email confirming the order was not working, I've tried to get support through email, nothing happens; I've called about 20 times to Apple Support, nothing happens, they said they doesn't have direct communication to the Apple Developer department, I have two weeks plus trying to have an answer on email, and nothing happens, but you know what happened? They completed the charge on my CC.
Hello,
I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels.
Order Number: W1466057949
Order Date: 18/02/2026
Case ID: 102824542025
My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated.
I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response.
There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this.
This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance.
If anyone has experienced a similar issue or knows how to escalate this properly, I would greatly appreciate guidance.
Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Accounts
Developer Program
Hello,
I’m facing an issue while trying to purchase the Apple Developer Program membership and would appreciate some guidance from the community.
I attempted to make the payment using UPI. Initially, it failed multiple times with an “incorrect PIN” message, even though I was entering the correct PIN. Later, I used the wallet option and completed the payment successfully via Google Pay. The amount of ₹8,700 was deducted from my bank account.
However, after the successful transaction:
There is no confirmation in my Apple Developer account.
It still shows that the membership fee is pending.
When I try to pay again,I see the message: “Your Purchase Could Not Be Completed. For assistance, contact iTunes Support.”
Also, I did not see any option to pay using a credit or debit card. The only available options were UPI and Net Banking.
I would like to know:
Has anyone faced a similar issue before?
How long does it usually take for such payments to reflect?
What was the solution in your case?
How did you get confirmation or resolve this with Apple?
I have already contacted Apple Developer Support and am waiting for their response.
Any suggestions or shared experiences would be very helpful.
Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello all,
I am trying to submit a request for endpoint security entitlement.
I keep getting this error for weeks:
This page isn’t working
developer.apple.com is currently unable to handle this request.
HTTP ERROR 500
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Endpoint Security
Entitlements
Hello, my DUNUS link has expired, it is mentioned I need to contact the organization that sent this request to update and resend your inspectio. But I do not know what is the contact email to do so? Could you advice how to request a new link?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
I am seeking assistance with a stuck enrollment for the Apple Developer Program (Individual). I paid the annual fee on January 7th and have an active subscription shown in my App Store (renews Jan 8, 2027), but my developer account remains inactive.
The Issue: I received an email on January 12th asking me to verify my identity. When I click the "Upload ID" link provided in that official email, I am met with this error: "Sorry, you don't have access. Your account isn't authorized to upload files."
What I've Checked:
I am signed in with the same Apple ID used for the purchase.
The Apple Developer App does not show any "Verify Identity" or "Continue Enrollment" buttons in the Account tab; it only shows "Enroll Now," but that button is greyed out.
I have tried multiple browsers (Safari, Chrome) and Incognito mode with no success.
I have contacted Developer Support three times over the last month but have not received a response. My account seems to be in a loop where I am required to verify, but my account permissions do not allow me to access the verification portal.
Could a moderator or anyone from the team please help escalate this?
Region: Egypt
Subscription ID: MQQ6N543ZS
Hello Apple Developer Support Team,
I completed my Apple Developer Program enrollment directly through the Developer app on my iPhone. The identity verification and payment were successfully processed.
However, when I log in via the web, I still see the message “Complete Your Purchase,” and my enrollment status appears as Pending. The system seems to be asking me to proceed with enrollment again, even though the process was already completed on my iPhone.
Could you please review my account and clarify the current status of my enrollment?
Thank you for your assistance.
Kind regards
I have already paid the $99 fee via the Apple Developer app, but my account still says "Enroll Now" and forward me to browser.
Order ID:MQQ6VYNN1Y
I have lost 5 days of the right to use the service even though I have paid.
Can you please manually sync my payment and activate my membership and extend my subscription deadline?
Thank you.
Hello.
My developer membership is expired. I cannot renew because the renewal option/button does not appears in any device. A banner tells me:
"Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Agreements, Tax and Banking section of App Store Connect."
However, there's no "Renew" to tap or click anywhere in the app nor in the web.
Any ideas?
Thanks a lot.
Hi,
Our account was due for renewal and not getting renew option neither on the website nor on the app. While the banner shows renewal is due but no option to pay. Attaching the screenshot below need immediate help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi everyone,
I subscribed to the Apple Developer Program on February 10th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”.
It’s now been close to two weeks and I already contacted Apple Support by email but unfortunately no actions has been made. I’d like to know if other developers have experienced the same situation and how long it took before their account was activated.
Thanks in advance for your help and feedback! Also if theres an Apple Support team here, my case ID is 102827774601
— Fendy