Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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No response from Apple Developer Support after 1 week (Case ID: 102818054039)
Hello everyone, I’m posting here to see if anyone has experienced a similar issue or can advise on next steps. I submitted a support request to Apple Developer Support over a week ago and received the automated confirmation, but I haven’t received any follow-up or response yet. Case ID: 102818054039 I’ve already been charged USD 99.00 for the Apple Developer Program, and the payment was successful. Below are some of the relevant details for reference: Product: Apple Developer Program Invoice Number: MC47999846 Invoice Date: January 29, 2026 Web Order Number: D004733307 Sales Order Number: AER8645015 At this point, I’m just looking for a status update or guidance on what to do next. If anyone has suggestions on how to get a response from Apple Developer Support or escalate the issue, I’d really appreciate it. Thanks in advance for any help.
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my enrollment is still pending with no updates after 2 weeks.
I applied for the Apple Developer Program on Jan 29th, but my enrollment is still pending with no updates. This delay is really affecting my project timeline since I need to start my app soon, and I can’t move forward without my account being approved. I’ve already reached out to Apple Developer Support, but I haven’t gotten any clear response on when it will be completed. tried even calling the support line but they couldn't help with developer accounts. Has anyone else experienced similar delays? If so, how long did it take for your account to get approved? Would appreciate any advice or insights! Thanks in advance.
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Developer Program Renewal Button Missing - Cannot Renew Membership
I am unable to renew my Apple Developer Program membership because the renewal button is completely missing from every platform and location where I've looked: Apple Developer website Apple Developer app on iPhone Apple Developer app on Mac Subscriptions settings I have attempted multiple troubleshooting steps without success: Tried multiple devices Tested different browsers Cleared cache and cookies Signed out and back in Attempted private browsing mode The renewal button simply does not appear anywhere. Why This Cannot Be Self-Resolved: The self-service renewal system is broken or inaccessible Phone support is not available in my country Previous support emails have gone unanswered There is no alternative path forward available to me Impact: My apps are offline or at risk of removal I am losing users and revenue daily My membership is about to expire, making my development account inactive Important Context: This appears to be a widespread issue affecting developers globally, as documented across Reddit and Apple developer forums. Other developers who have access to phone support report the issue is resolved in under 15 minutes. However, that option does not exist for me due to regional limitations. I need assistance with a manual renewal process. This ticket requires escalation, as self-service options are completely unavailable to me. Any guidance or direct assistance would be greatly appreciated.
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Developer Program Payment Taken but Account Still Pending – No Support Response
I have been trying to enroll in the Apple Developer Program for the past two weeks, but I keep encountering different errors. Most of the time, I receive a 404 error page saying, “Something went wrong. Try again.” Three days ago, $100 was deducted from my bank account by Apple, but my developer account status still shows “Pending.” Apple states that “Your purchase may take up to 48 hours to process,” but it has now been more than 48 hours and there has been no update. I have already: Sent an email to devpayment @apple.com with screenshots and full details (no response). Opened a case through Apple Developer Program Support and only received an automated reply saying, “Thank you for contacting us.” At this point, it feels like there is no real support available to resolve this issue. Has anyone experienced something similar? How did you resolve it? Thank you.
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Delay in Apple Developer Program Enrollment Verification (Government Organization)
Hello, We have applied for the Apple Developer Program under a government organization account. After submitting the enrollment, we received a confirmation email stating that the request was received and that we would be contacted after verification of authorization to bind the organization to the Apple Developer Program legal agreements. However, it has been quite some time, and we have not received any further updates regarding the verification process. We would like to understand: What is the usual verification timeline for government organizations? Is extended verification common for government entities? Is there anything additional we should do from our side to help move the process forward? If anyone has experienced a similar situation or can share guidance, it would be greatly appreciated. Thank you.
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Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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Continuing my subscription after it ends
Hello everyone. I'm looking for some advice. My subscription expired a few months ago. Unfortunately, I didn't notice. Now, after some time, I've tried to renew, but I can't find a renewal button on the website, in the developer apps, or in my subscriptions. What should I do in such cases? I contacted technical support, but haven't received a response. Thanks in advance.
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