Starting in iOS 26, two notable changes have been made to CallKit, LiveCommunicationKit, and the PushToTalk framework: As a diagnostic aid, we're introducing new dialogs to warn apps of voip push related issue, for example when they fail to report a call or when when voip push delivery stops. The specific details of that behavior are still being determined and are likely to change over time, however, the critical point here is that these alerts are only intended to help developers debug and improve their app. Because of that, they're specifically tied to development and TestFlight signed builds, so the alert dialogs will not appear for customers running app store builds. The existing termination/crashes will still occur, but the new warning alerts will not appear. As PushToTalk developers have previously been warned, the last unrestricted PushKit entitlement ("com.apple.developer.pushkit.unrestricted-voip.ptt") has been disabled in the iOS 26 SDK. ALL apps that link against the iOS 26 SDK which receive a voip push through PushKit and which fail to report a call to CallKit will be now be terminated by the system, as the API contract has long specified. __ Kevin Elliott DTS Engineer, CoreOS/Hardware

Starting in iOS 26.4, PushKit has introduced a new "didReceiveIncomingVoIPPushWithPayload" delegate, making it explicit whether or not an app is required to report a call for any given push. The new delegate passes in a PKVoIPPushMetadata object which includes a "mustReport" property. We have not documented the exact criteria that will cause a mustReport to return false, but those criteria currently include: The app being in the foreground at the point the push is received. The app being on an active call at the point the push is received. The system determines that delivery delays have made the call old enough that it may no longer be viable. When mustReport is false, apps should call the PushKit completion handler (as they previously have) but are otherwise not required to take any other action. __ Kevin Elliott DTS Engineer, CoreOS/Hardware

iOS App terminated by Watchdog (Signal 9) in Background state despite reporting call Description I have successfully implemented VoIP pushes for the Killed state, where CallKit triggers correctly. However, when the app is in the Background state (suspended), it consistently crashes with an NSInternalInconsistencyException. The app process is killed by the iOS Watchdog because it fails to satisfy the requirement of posting an incoming call in the same run loop as the push receipt, or the completion handler is not being released fast enough by the JS bridge. Environment React Native Version: .78 React Native CallKeep Version: 4.3.14 React Native VoIP Push Notification Version: 3.3.3 iOS Version: 18.x Device: Physical iPhone [iphone 13 pro] The Issue When a VoIP push arrives while the app is in the Background: pushRegistry:didReceiveIncomingPushWithPayload: is called. RNCallKeep.reportNewIncomingCall is triggered on the Main Thread. The app is terminated by the system before the CallKit UI is fully established or before the completion() closure is executed. Current Implementation (AppDelegate.swift) func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType, completion: @escaping () -> Void) { let payloadDict = payload.dictionaryPayload let callerName = payloadDict["callerName"] as? String ?? "Unknown Caller" let callUUIDString = payloadDict["uuid"] as? String ?? UUID().uuidString let userGUID = payloadDict["guid"] as? String ?? "0" RNCallKeep.reportNewIncomingCall( callUUIDString, handle: userGUID, handleType: "generic", hasVideo: false, localizedCallerName: callerName, supportsHolding: true, supportsDTMF: true, supportsGrouping: true, supportsUngrouping: true, fromPushKit: true, payload: ["userGuid": userGUID], withCompletionHandler: { } ) RNVoipPushNotificationManager.didReceiveIncomingPush(with: payload, forType: type.rawValue) completion() } Logs Exception Type: EXC_CRASH (SIGKILL) Exception Note: EXC_CORPSE_NOTIFY Termination Reason: TCC 1 | [CoreFoundation] Killing app because it never posted an incoming call to the system after receiving a PushKit VoIP push. Observed Behavior Killed State: Works perfectly. Foreground State: Works perfectly. Background State: The phone may vibrate once, but the app process is killed before the CallKit UI appears. Questions/Suspected Causes Is RNVoipPushNotificationManager.addCompletionHandler causing a delay in the background run loop that triggers the Watchdog? Should completion() be called immediately in Swift for the Background state, rather than waiting for VoipPushNotification.onVoipNotificationCompleted in JS? Is there a known issue with RNCallKeep not being able to present the UI while the app is in a suspended background state?

I am developing a VoIP service. Usually, when receiving a VoIP Push, Callkit is exposed immediately after receiving the message and the app is designed to be used. However, there is an extremely intermittent phenomenon (not well reproduced) where the app does not wake up even when receiving a VoIP Push. And after a long time, the app wakes up and Callkit is activated. (A long time after receiving the call…) Has anyone experienced the above phenomenon? I wonder if there are any reported parts depending on the OS version. (I have identified that it does not occur in the 17.x version, but it is difficult to guarantee because it occurs extremely intermittently) The app is not running in the background, but... Could this be happening if there are a lot of pending operations in the background? I need help urgently

I am developing an application that uses NetworkExtension (Local PUSH function) And VoIP(APNs) PUSH. Nowadays, I found a problem on this app doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an APNs PUSH. My confimation result of my app and server log is below. 11:00 AM: my server(PBX) requests a VoIP(APNs) PUSH notification to the APNs. But my app does not receive the VoIP(APNs) PUSH. At this time, my app is running on LAN (Wi-Fi without internet connection), as a result, NetworkExtension was running. so I think this is normal behaviour. 14:55:11 PM: There is an incoming call from the my server(PBX) via local net, and NetworkExtension calls iOS API(API name is reportIncomingCall). However, iOS does not call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall. 14:55:11 PM: At almost the same time, iOS calls the delegate cdidReceiveIncomingPushWithPayload of VoIP PUSH. (instead of call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall?) And the content of this VoIP(APNs) PUSH was the incoming call at "11:00 AM". In other words, the VoIP(APNs) PUSH at 11:00 AM is stuck inside iOS, and at 14:55:11 PM, from NetworkExtension reports it. I feel there is a problem on iOS doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an VoIP(APNs) PUSH. Would you tell me Apple's opioion about this? If this is known problem, Please tell me about it.

Hi, am facing an issue related to voip push notifications getting delivered 1-2 hours after apns-expiration to 0 and apns-priority to 10. I had raised a similar post got a reply that it may be due to network delay. But network delay can cause the delivery of voip push to be delayed only by few seconds or minutes. But in our case voip push is getting delivered hours after the voip call was attempted. Steps to reproduce: Put our voip app in background and lock iPhone. As app is put in background, socket connections gets disconnected from server. Now if a caller makes call to this app, the call should be delivered through voip push. 2) Voip push should ideally be received even if app is in background and iPhone is locked. It is connected to a good wifi network. But it does not receive the voip push. 3) After 1-2 hours user unlocks iPhone and opens voip app. As soon as user opens app, the voip push is received and phone starts ringing.

Hello, We are facing issue that sometimes a voip notification gets delivered after it is expired. The issue can be simply demonstrated we set the device to flight mode, and after 20s we disable flight mode. We still receive the voip notification. We are setting the expiration header as following apns-expiry=0, so from my understanding it should not be delivered if the device was not able to receive the notification in the fist attempt. I have read following thread https://developer.apple.com/forums/thread/778512, from which I understand this is a long standing issue. Hence my question is, is there any way how we can notify the call kit that the call is actually no longer valid, and do not display the call to the user at all? Currently we are forced to always display CallKit call when the notification comes, and some of our users are confused that they see a missed call which they did not have any chance to pick up. Please let me know if you need any more information. Best Regards, Adam Chlupacek

Hello, colleagues. I am reaching out to the community with an issue that is likely quite common. Unfortunately, I have not been able to resolve it independently and would like to confirm if my approach is correct. Core Problem: VoIP push notifications are not delivered to the application when it is in the background or terminated. After reviewing existing discussions on the forum, I concluded that the cause might be related to CallKit not having enough time to register. However, in my case, I am using AppDelegate, and in theory, CallKit registration should occur quickly enough. Nevertheless, the issue persists. Additional Question: I would also like to clarify the possibility of customizing the CallKit interface. Specifically, I am interested in adding custom buttons (for example, to open a door). Please advise if such functionality is supported by CallKit itself, or if a different approach is required for its implementation. Thank you in advance for your time and attention to my questions. For a more detailed analysis, I have attached a fragment of my code below. I hope this will help clarify the situation. Main File @main struct smartappApp: App { @UIApplicationDelegateAdaptor private var delegate: AppDelegate @StateObject private var navigationManager = NavigationManager() init() { print("Xct") if !isRunningTests() { DILocator.instance .registerModules([ ConfigModule(), SipModule(), AuthModule(), NetworkModule(), CoreDataModule(), RepositoryModule(), DataUseCaseModule(), SipUseCaseModule() ]) } } func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable: Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) { print("Axtest") completionHandler(.newData) } var body: some Scene { App Delegate File class AppDelegate: UIResponder, UIApplicationDelegate { private let voipRegistry = PKPushRegistry(queue: .main) private var provider: CXProvider? func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool { setupPushKit() setupCallKit() return true } public func regist(){ setupPushKit() setupCallKit() } private func setupPushKit() { voipRegistry.delegate = self voipRegistry.desiredPushTypes = [.voIP] DispatchQueue.main.async { self.voipRegistry.pushToken(for: .voIP) } } // MARK: - CallKit Setup private func setupCallKit() { let configuration = CXProviderConfiguration(localizedName: "MyApp") configuration.maximumCallGroups = 1 configuration.maximumCallsPerCallGroup = 1 configuration.supportsVideo = true configuration.iconTemplateImageData = UIImage(named: "callIcon")?.pngData() provider = CXProvider(configuration: configuration) provider?.setDelegate(self, queue: .main) } // MARK: - Background Launch Handling func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable: Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) { print("Axtest") completionHandler(.newData) } } extension AppDelegate: PKPushRegistryDelegate { func pushRegistry(_ registry: PKPushRegistry, didUpdate pushCredentials: PKPushCredentials, for type: PKPushType) { APNsImpl().registerToken(token: pushCredentials.token.map { String(format: "%02.2hhx", $0) }.joined()) } func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType) { guard type == .voIP else { return } print("call kit") let payloadDict = payload.dictionaryPayload let update = CXCallUpdate() update.remoteHandle = CXHandle(type: .phoneNumber, value: "dsfsdfddsf") update.hasVideo = payloadDict["hasVideo"] as? Bool ?? false provider?.reportNewIncomingCall(with: UUID(), update: update, completion: { error in if let error = error { print("Failed to report incoming call: \(error.localizedDescription)") } else { print("Successfully reported incoming call") } }) } }

My iPhone VoIP app, which I'm developing, uses Apple Push Notification service (APNs). I have a question regarding the following statement found in "[Overview of app transfer > Apps using push notifications]" Overview of app transfer You must manually reestablish push notification services if transferring an app that uses the Apple Push Notifications service (APNs). The recipient must create a new client SSL certificate using their developer account, as associated client SSL certificates, TLS certificates, and authentication tokens aren’t transferred. Question Let's say the recipient of the app transfer creates a "new SSL certificates, TLS certificates, and authentication tokens." Afterward, we need to verify that the Apple Push Notification service (APNs) works correctly when combining the transferred app with this "new SSL certificates, TLS certificates, and authentication tokens." However, until the recipient finishes verifying that it works correctly, the transferor want to keep the app available for download as before and be able to use the Apple Push Notification service. Is this possible? More specifically, can the recipient test the app to be transferred on TestFlight "before the transfer is completed"? I want to combine it with the "new SSL certificates, TLS certificates, and authentication tokens." and test it on TestFlight. Reading "[Initiate an app transfer]," it mentions the existence of a "Pending App Transfer" status. During this "Pending App Transfer" status, can the recipient test the app on TestFlight? Initiate an app transfer After you initiate the transfer, the app stays in its previous status, with the Pending App Transfer status added, until the recipient accepts it or the transfer expires after 60 days. Also, if there are any documents describing these procedures, I would appreciate it if you could share them. Thank you very much.

We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() After this, the VoIP App (callee) uses "NSTimer scheduledTimerWithTimeInterval" to manage internal processing timing. However, the processing sometimes takes longer than the specified waiting time. Specifically, delays of several seconds can occur. We understood that if the user is interacting with the screen and both the iPhone and the VoIP app are in an active state, the VoIP app's processing would not be delayed. However, can significant delays (several seconds) in application processing still occur even when the iPhone is in an active state (i.e., the user is interacting with the screen)?"

We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Creates a UDP socket for call control (for SIP send/receive) VoIP App (callee): Creates a UDP socket for audio stream (for RTP send/receive) VoIP App (callee): Exchanges SIP messages (INVITE, 100 Trying, 180 Ringing, etc.) using the call control UDP socket VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() Immediately after executing performAnswerCallAction() in the above sequence, the sendto() function for both the "UDP socket for call control (SIP send/receive)" and the "UDP socket for audio stream (RTP send/receive)" occasionally returns errno = 57 (ENOTCONN). (of course The VoIP app itself does not close the sockets in this timing) Given that the user has performed an answer operation, the iPhone is in an active state, and the VoIP app is running, what could be the possible reasons why the sockets suddenly become unusable? Could you please provide guidance on how to avoid such socket closures? Our VoIP app uses SCNetworkReachabilitySetCallback to receive network change notifications, but no notifications regarding network changes were received at the time errno = 57 occurred. Is it possible for sockets used by an application to be closed without any notification to the application itself?

My app uses CallKit and PushKit for real-time voice and video calls. I want to configure VoIP push notifications so incoming calls can wake the app, even when it’s in the background or terminated. Right now, I only see the normal Push Notifications option in my App ID settings and no VoIP Services section.

We are trying to figure out a strange issue. Our app has not changed for at least 10 months but my devices and the QA tester device have all stopped receiving push/call notifications for twilio voip The twilio credential and apple voip services certificate are in date and valid It is pointing to the correct bundle id and topic (not changed configuration for years) token passed in to TwilioVoiceSDK.register() is retrieved from PKPushRegistry as per guide Running locally the Twilio Voice SDK successfully registers and retrieves APNs token What is interesting is if I log in with exactly the same client account on an iOS 18.5 device (and an older iPad) call notifications work perfectly (I have made sure all focus modes/dnd are off and notification settings are identical) The only changes myself and QA have made recently is minor iOS 18 version updates - 18.6.2 and 18.7.1 These now receive Invalid device token from APNs when Twilio attempts to create a call/voip notification for the user identity Our devices sometimes switch environments test/prod so I installed the app cleanly on a borrowed 18.6.2 device and got the exact same issue We have tested on these devices most of the year with no issues. I have been in touch with twilio support and added code to explicitly unregister and re register on an affected device to clear any bindings but it didn't help. Have apple made any changes in PushKit or token behaviour for later versions of iOS 18? Thanks

We are facing an issue where VoIP notifications are not delivered to a user's device. If we login with the user credentials on another device the VoIP notifications are being received, if he logs in on his device VoIP notifications are not being received anymore on all devices. So When the user logs in on the affected device, all devices on that account stop receiving VoIP pushes (including the affected one). Logging out on the affected device restores delivery to other devices. What could cause this issue? It's only happening for this user so the configuration and mobile app PushKit code is working as intended.

Hi all, May I please ask for an official clarification or documentation reference from Apple regarding this scenario: Is it possible for an iOS app to automatically launch or open a specific screen when a push notification is received — while the app is in the background or terminated (killed) state? I understand that for most cases, user interaction (such as tapping the notification) is required before the app can show UI. However, I’d like to confirm whether this is also true for time-sensitive or critical alert notifications, including emergency use cases (e.g. public safety alerts). Specifically: Can a critical alert notification directly launch the app or present a view controller? Or is user interaction always required before the app can present any UI, even with the critical alert entitlement? I would appreciate if anyone — especially Apple staff or engineers — could share an official Apple document or statement that confirms this behavior. Thank you very much! (Use case context: I’m developing an emergency broadcast feature for a property management / tenant app.)

I am an iOS development engineer. Recently, I updated the Xcode version to 16.1 (16B40) and updated my debugging device (iPhone 15) to iOS 18.1.1. However, I found that I could not respond to the delegate method. I confirmed that my code, certificate, Xcode settings, and network environment had not changed. Simply executing application.registerForRemoteNotifications() in func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool did not receive a response(didRegisterForRemoteNotificationsWithDeviceToken or didFailToRegisterForRemoteNotificationsWithError ). In the same environment, when I switched to another device for debugging (iOS 17.0.3), the delegate method would respond. I really don't know what to do, I hope someone can help me, I would be very grateful. Please note: Everything is normal when using devices before iOS 18.1.1 version

Hello Team, We are currently experiencing an issue where some of our devices are not receiving push notifications. We are sending notifications via the Apple Push Notification portal (https://developer.apple.com/notifications/push-notifications-console/) using the following two requests. However, in both cases, the notifications are not being delivered to the devices. Scenario 1 : When we send a request with apns-push-type set to alert, we receive the following error. Request : curl -v --header "authorization: bearer ${AUTHENTICATION_TOKEN}" --header "apns-topic: com.testcompany.sampletest" --header "apns-push-type: alert" --header "apns-priority: 10" --header "apns-expiration: 0" --data '{"aps":{"alert":{"title":"Test Notification Title","subtitle":"Test Notification Sub Title","body":"Test Notification Body"}}}' --http2 https://api.push.apple.com:443/3/device/*devicetoken* Response: { "code": 400, "message": "bad-request", "reason": "The device token is inactive for the specified topic. There is no need to send further pushes to the same device token, unless your application retrieves the same device token.", "requestUuid": "c4ae39b4-87e1-4269-a1e9-163f60ec0385" } Scenario 2 : However, if we send the request with apns-push-type set to background, the request is processed successfully by APNs, but no notification is received on the device. Request : curl -v --header "authorization: bearer ${AUTHENTICATION_TOKEN}" --header "apns-topic: com.testcompany.sampletest" --header "apns-push-type: background" --header "apns-priority: 10" --header "apns-expiration: 0" --data '{"aps":{"alert":{"title":"Test Notification Title","subtitle":"Test Notification Sub Title","body":"Test Notification Body"}}}' --http2 https://api.push.apple.com:443/3/device/*devicetoken* Response: Getting a message that The notification sent successfully but no notification is received on the device. In both cases (with alert and background push types), the push notification does not reach the device. Additionally, when we validated the device token using the APNs Device Token Validator, it appears to be valid and returns the following message. "Device Token is valid for sending Alert & Background push-type notifications in the Production environment" Affected Device: macOS version : MacOS 15.3.1 Processor : Apple M1 Could you please assist me in resolving this issue? Thanks

I am developing a Flutter app for food delivery (a multivendor e-commerce restaurant app). In the vendor app (Android), I successfully implemented a background notification that stays active until the vendor responds with either Accept or Decline. This works fine on Android, but I cannot get the same functionality working on iOS. My requirements: Vendor should receive a background notification. The notification should include action buttons (Accept / Decline). It should remain active until the vendor takes action. My questions: Is this possible to implement in iOS with Flutter? If yes, what is the recommended way (e.g., firebase_messaging, flutter_local_notifications, flutter_foreground_task, or native iOS integration)? Are there any iOS restrictions I should consider compared to Android background services? I built this for Android using firebase_messaging + flutter_foreground_task + flutter_local_notifications. On iOS, I tried setting up firebase_messaging and flutter_local_notifications, but I’m unable to keep the notification persistent with Accept/Decline action buttons. I expected similar behavior to Android, but it seems iOS has more restrictions around background services and notification handling. Dependencies I am using (relevant ones): firebase_core: ^3.8.0 firebase_messaging: ^15.1.5 flutter_local_notifications: ^17.2.2 flutter_foreground_task: ^8.17.0 get: ^4.7.2 shared_preferences: ^2.3.2

Hello Developers, I am currently developing a Flutter application where I am implementing both push notifications (for messages) and VoIP call notifications. The implementation works perfectly fine on Android. However, I am facing issues specifically on iOS in the following scenarios: Terminated State: When the app is terminated on iOS, neither call notifications nor message notifications are received. In the background state, things partially work, but in the terminated state, nothing comes through. Debug vs Production: In Debug mode, everything works as expected (both message and call notifications). Once I release the app to TestFlight (Production), the notifications completely stop working: Message notifications are not delivered at all. Call notifications also fail to appear in terminated state. Configuration Details: I have already configured APNs with .p8 key in Firebase. The required capabilities (Push Notifications, Background Modes → Remote notifications, VoIP, etc.) are enabled in Xcode. I also updated the AppDelegate.swift / Notification handling code for production environment. Despite these steps, the same issue persists in production/TestFlight. It seems like the issue is specifically related to production environment handling on iOS, since everything works in debug. My Question: What could be causing push notifications and call notifications to not work in the terminated state on iOS, especially in production/TestFlight builds? Are there additional configuration steps required for APNs, VoIP, or background handling in production that differ from debug mode? Any guidance or similar experiences would be really helpful. Thanks in advance for your support.

Hi everyone, on iOS, when a VoIP call arrives and the user accepts it from the lock screen (after unlocking with Face ID/Touch ID), is there any way to automatically bring my app to the foreground and show the in-app call screen, instead of staying in the system CallKit UI?

An issue with the CallKit UI, specifically regarding the functionality of the speaker button. When a user initiates a video call with CallKit and then, using the existing CallKit session, initiates an audio call, there are no issues with CallKit or the audio. However, if the user terminates the video call from the CallKit UI, the active CallKit session ends. To resume the ongoing audio call, we report a new CallKit call upon the end call trigger. While there are no issues with this reporting, the CallKit UI does not provide an audio route for the built-in receiver, and the speaker button remains unresponsive. IPA was build on SDK 18 and running on iOS beta 26. Issue is NOT seen with SDK18 and running iOS 18.x or lower devices. Feedback - FB18855566