Here on the forums I see a lot of reports like this:
According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team.
There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says:
If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program.
So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this:
Log on to Developer > Account.
Select the correct team at the top right.
Scroll down to the “Membership details” section.
Look at the “Enrolled as” field.
If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below.
If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership.
If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
Apple Developer Program
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On february 9, I tried to enroll to the developer program, I got charged and received and order number, the next day when I tried to see the status of the enrollment, the order number provided on the email confirming the order was not working, I've tried to get support through email, nothing happens; I've called about 20 times to Apple Support, nothing happens, they said they doesn't have direct communication to the Apple Developer department, I have two weeks plus trying to have an answer on email, and nothing happens, but you know what happened? They completed the charge on my CC.
I have purchased enrollment to the Apple developer program to upload apps yet my application has been sitting in pending for a week now. I've seen multiple other threads talking about how they are dealing with the same issue and I am wondering if anybody has found any resolve to this.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi everyone,
I enrolled in the Apple Developer Program on February 1, 2026.
I completed payment, signed the agreement, and uploaded my government-issued ID after support requested identity verification.
I received confirmation that my documents were received, but my membership is still pending.
It has now been over three weeks with no activation or clear update.
I have contacted support multiple times and even called, but I am still waiting.
Has anyone experienced a similar delay recently?
Is this normal for identity verification in certain regions?
Any advice would be appreciated.
Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
ive been stuck pending for 2 days , took my money and then nothing , cmon sort this out , I’ve messaged yet
replies
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I accidentally paid twice for Apple Developer Membership, can you refund me?
I also want to know what is the status of my first enrollment, 3 days passed since I enrolled.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Issue:
I have completed Apple Developer Program three separate times and paid twice:
Feb 17, 2026
Feb 20, 2026
Feb 27, 2026
Case IDs:
102826219361
102831748980
I received an Order Acknowledgement email each time stating processing within 2 business days.
However:
My account still shows “Complete your purchase”
My membership has not been activated
I have received no follow-up or activation email
Multiple support emails received no response.
This appears to be a backend enrollment fulfillment failure or a failure on apple supports part, not a payment failure.
I need this escalated to the Developer Program Enrollment team for manual review and activation.
This is blocking my app development, and frankly the lack of communication is unacceptable for a company like Apple.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi, I’m enrolling as an Individual in the Apple Developer Program and my enrollment is stuck on “Program Enrollment”. Apple Support Case ID: 102825406888.
Apple Support asked me to submit my national ID, which I already did, but my account is still not activated and I haven’t received any update (it’s now been several days).
Is there any recommended next step to get this escalated to the Developer Program Enrollment team or to confirm the current status (Approved/Pending/Rejected)?
Based on recent events - with proof available in the review section - it’s clear that Apple has completely halted the release of new apps to the store for about a month. There are hundreds of threads on this topic, and Reddit is blowing up over it. Would it be possible for us to get a refund for the paid developer accounts? That would be very fair, as we haven’t been receiving the service for over a month now.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
我的开发者账号于2026年2月21日被终止(2025年12月27号注册)。我是一名独立新开发者。我的应用(oursforex,一款汇率工具)从未发布——当时还在审核阶段(持续40多天未审核)。我没有其他苹果开发者账号,之前也从未被终止过。终止邮件中提到,根据第3.2(f)条规定,存在“有记录的欺诈行为迹象”,但没有提供具体细节。我没有操纵评论、使用虚假账号或参与任何欺诈活动。我真的不知道是什么原因导致账号被终止。我已通过developer.apple.com/contact提交申诉,至今无人回应,但至今没有收到回复。请问有人知道要怎么处理吗?解决这个问题,
案例编号102797875997
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
My developer account was terminated on February 26, 2026. Case ID: 102831495509
I'm a solo developer. My app (Reazy, a text-to-speech tool for students with dyslexia) was never published — I was still in the review process. I have no other Apple developer accounts and have never had one terminated before.
The termination email cited "documented indications of fraudulent conduct" under Section 3.2(f) but gave no specifics.
I have not manipulated reviews, used fake accounts, or engaged in any fraudulent activity. I genuinely don't know what triggered this.
I've submitted appeals via developer.apple.com/contact with no response.
Can someone please explain what was flagged so I can address it? I'm happy to provide any documentation needed.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Enrollment ID: N3YWJ93HS7. I paid $99 for the Apple Developer Program on Feb 23, 2026. It has been 3 days and my account still shows "Purchase your membership" at developer.apple.com/account. I cannot access App Store Connect. Previous case IDs: 102831115675 and 102831304416. Please activate my enrollment. This is blocking our app launch.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I'm having a permissions issue in my Apple developer account and I'd like to contact support to get it sorted out but https://developer.apple.com/contact/ isn't working for me. I get an endless wait spinner and "ERROR:" in the top left corner (with no error message).
Has anyone else ever encountered this and is there some other possible way I can get in touch with Apple Developer support?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I’m looking for some insight regarding the Apple Developer Program enrollment. I completed my payment (649 TL) 3 days ago, and my account status is still showing as "Pending."
I have already ensured that my Apple ID name (Ulaş Cem Budak) matches my legal ID perfectly. However, I haven't received any activation email or requests for further documentation yet.
Is a 3-day (or longer) wait normal for the initial activation in 2026? Should I continue to wait, or is it better to contact support via phone at this stage?
Any advice from those who recently enrolled would be greatly appreciated.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
I’m currently experiencing a major issue while migrating my Apple Developer account from an Individual account to an Organization account.
The migration process has been ongoing for more than 3 weeks, and during this transition:
My app release is delayed.
I am unable to submit updates.
I also cannot use the old (individual) account normally because it appears to be locked in this transition state.
This situation is critically affecting our product launch timeline.
We already provided all requested documentation, including D-U-N-S verification and company details. However, the account status remains in transition, and no clear timeline has been provided.
My main concerns:
Is it normal for this migration to take more than 3 weeks?
Is there any way to temporarily regain publishing capability while the migration is processed?
Is there a specific escalation channel for cases where the transition blocks production releases?
Case IDs:
Case ID: 102820894024
Case ID: 2000010840072
We have an upcoming app launch depending on this migration, so any guidance would be greatly appreciated.
Thank you in advance.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
I have completed the payment for my Apple Developer membership but my order (W1388955794) is still showing as pending.
Could you pls review and confirm the payment.
Thanks
I have been waiting 8 days for a response regarding my Apple Developer Program enrollment. I submitted a support request on Feb 18, 2026 and sent a follow-up on Feb 23 — both times I only received automated replies.
Case ID: 102824778431
Please escalate this case. It is blocking my app development. Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi everyone,
I'm a developer from China, and my Apple Developer Program membership is currently in the renewal period. When I click the renewal button from the banner at the top of the Apple Developer website, the page redirects but consistently shows a 503 Service Unavailable error. This has been happening for several days now.
I've already tried:
Switching to different devices or
Changing network environments
Unfortunately, the issue persists in all cases.
Has anyone else encountered this same situation? Any help or suggestions would be greatly appreciated!
Thanks in advance.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have issue related to apple developer program registration. Our company registered with one mail I'd with apple developer at few years back. Now the account was disabled. We are unable to access it even we have DUNS with us. We have requested many times to delete or replace the account with other email. But support team ask not possible to update. Support team suggest to create email with different domain. As per suggestion We have created domai. Now we tried to enroll with new account. But we are unable to register we raised query on 19 Feb. Not yet received any response. Kindly suggest how to solve issue.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
So I started an LLC and will be getting into app development on apple, but I am still waiting on my DUNS number. If I sign up for a personal account now, am I later able to switch over to an organization account easily using the same account? Or should I wait until I receive my DUNS number?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
Our company’s Apple Developer Program enrollment was cancelled/declined without a clear reason, and no representative has explained why.
Based on my last conversation with Apple Support, I suspect it was related to my passport photo. My appearance has changed significantly since that photo (about a 20 kg difference).
My enrollment was declined on January 9. On January 12, I applied for a new passport with an updated photo, and I received it on January 20. Since then, I’ve been trying to reach an Apple representative to continue the process, but unfortunately I haven’t been able to.
Has anyone experienced a similar situation?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program