To the team, I am totally trapped with my organisation subscription and am unable to renew my Apple developer licence because the autorenew option did not work. A preloaded debit card with the monthly fees is already attached, but it isn't working. We, as a large organisation, are completely stuck on this matter which will lead to a huge business impact An Immediate assistance is appreciated, dear apple developer team

I'm currently transferring an iOS app to a new Apple Developer account and following the process outlined in Apple’s documentation: 🔗 TN3159 - Migrating Sign in with Apple users for an app transfer The process for generating transfer_identifiers and migrating existing users is clear, and I don’t expect issues with that part. However, I have a question about preserving the user session after the transfer. My setup: The app uses Sign in with Apple via a backend-based authentication flow. On login, the app retrieves the authorization_code and sends it to the backend. The backend exchanges the code for tokens from Apple, including a refresh_token. That refresh_token is then used on the backend to validate the user’s identity on subsequent requests. My concern: Once I initiate the app transfer, migrate users, and update the backend with new Apple credentials (client ID, team ID, etc.), I assume that the existing tokens issued under the old credentials will become invalid. So my question is: Is there a way to maintain the user’s authenticated session through this transition without requiring them to manually sign in again? I’d like to ensure a seamless experience for users, if possible.

Hi there, Last week i was finally able to get through and purchase my membership for the Apple Developer Program. The problem is, even though I already paid, it keeps saying: "Purchase your membership. To continue your enrollment, complete your purchase now, Your purchase may take up to 48 hours to process." I've tried to reach out to apple developer support numerous times, but no reply whatsoever... What do i do at this point?

I think from January 2025 I'm trying to become a developer for apple. The process was an adventure. First time I used the website to become a registered developer. All good until i wasn't able to make any inputs in a disabled required field that was required but empty. I said ok, I'll try to use their support to guide me. After couple of mails I've understood that those answers were like: "sorry for inconvenience but try again maybe you didn't do something as expected". I've restarted the process many times and did tried, nothing worked. So... go back to email with support (note, there is no quick reply, sometimes it takes near a week or so to respond: and the response is "try again, sorry to hear that, let us know if we can help you") After a month or so i got an email that told me to use the application to enroll. So I decided to use it. So I've canceled my active enroll and moved to the device. My iPad Pro didn't worked, so I moved to MacBook Pro and tried from there with the Developer App. Didn't work.... Go back to email support. After a while they told me that is an issue with my card and they can't get my money from it, (is the same that I'm using on their store to buy app and it works without any issue). After another months spent on emails (copule because of their response timing, maximum 2 reply each week) and after I said I'll do my best to find someone from their management to let them know the nightmare that I'm forced to live with the support team, they said let me call you. They called me and their tool for remote view desktop didn't worked so it was like, do this, do that, I did, I did, I tried...ok let's try one more time and don't touch anything after. I did what they said and they told me that I'll be contacted soon. 2-3 days I waited for the call and...nothing... I did sent reply email support to understand the status of enrollment. I got this: " Thanks for your message. I will be happy to provide a status update. Your orders have not been successful. I am trying once again today. Since it is Friday, it will take a little longer to process. I will check on it again on Monday, when we are back in the office. Kind regards, " And today is Tuesday and nothing... I did asked also if you can't take my money just let me know the error that you receive so I'll be able to contact card issuer and ask to verify if that is an issue with it. I did asked and they told me they don't see any issue. Now I'm stuck,,,, Do I need to contact Tim just to open a developer account? I think he's busy with more important stuff. @support

I have Apple Account in that my clients give me App store admin access. still i can't access the Certificates, Identifiers & Profiles its show me Access Unavailable This resource is only for developers enrolled in a developer program or members of an organization’s team in a developer program. But my client already enrol or they give me access of admin level. can you please tell how can i got access of that ?

Unable to add a user on my app store connect. I get "This field is invalid" error each time. I have tried with a variety of different emails, same error.

My name is Batsaikhan Uugantsetseg, and I recently paid $99 for Apple Developer Program enrollment. However, I have not yet been approved. After submitting my application, I uploaded my Mongolian citizen ID for verification. Later, I received an email from Apple Developer Support (Asia) informing me that the ID was not accepted because it is not written in English. They suggested that I submit my driver's license instead. Following that advice, I uploaded my driver license, and I received a confirmation from Apple Support that the document was received. However, I still haven’t received any further updates, and my enrollment is pending. This delay is becoming critical.

My name is Batsaikhan Uugantsetseg, and I recently paid $99 for Apple Developer Program enrollment. However, I have not yet been approved. After submitting my application, I uploaded my Mongolian citizen ID for verification. Later, I received an email from Apple Developer Support (Asia) informing me that the ID was not accepted because it is not written in English. They suggested that I submit my driver's license instead. Following that advice, I uploaded my driver license, and I received a confirmation from Apple Support that the document was received. However, I still haven’t received any further updates, and my enrollment is pending. This delay is becoming critical. Initial Case ID: 102566848930

Hello everyone, I'm currently developing an iOS application as part of a project for a high school in France. The goal of the app is to raise students' awareness about their use of digital tools, especially by helping them better understand their screen time and how they use the iPads provided by the school. This app is intended for internal use only: it is not meant to be published on the App Store, but rather distributed through Apple School Manager to the school’s managed devices. I would like to ask: Which type of Apple Developer license would be the most appropriate for this use case? Should we go with an individual or enterprise account? Or is there a specific program for educational institutions? Thank you in advance for any advice or feedback you can share Have a great day!

What may be the reason for this issue, i'm not sure with that i've reached to developer support several times and also raised a ticket to operations team its been 3 weeks that my issue is not sorted or resolved yet, i can't understand what may be the reason for this issue, anyone faced the same if yes how its resolved??

Hello Apple Developer Support Team, I recently purchased an Apple Developer Program membership, but my account remains in “Pending” status and has not advanced to Active. Below are my details: Program: Apple Developer Program (Individual) Could you please: Confirm that my payment was received successfully. Identify any missing information or steps required on my side. Advise on the expected timeline for activation. Thank you for your help in resolving this issue. I appreciate your prompt assistance. Best regards,

Hi everyone, I’m experiencing a frustrating delay with my Apple Developer Program enrollment and I’m hoping someone here can help or escalate the issue. I had previously completed the enrollment process and was approved, but after opening the Apple Developer app on my iPad, the entire progress reset for some reason. I was forced to start the process again from scratch, including submitting all required documents. Last time, my documents were verified and approved within 7 days. However, this time, it’s been over a month since I submitted my documents and there's been no progress. I contacted Apple Developer Support, but they responded saying it would take an “undetermined amount of time,” without providing any explanation, timeline, or guidance. That’s extremely concerning, especially since I’ve already gone through this once before. This delay is affecting my ability to move forward with game releases and business plans. I’m more than willing to provide any additional documentation if needed, but I’m currently stuck with no idea what’s going on. Can someone from the Apple team please: Check the status of my enrollment using Enrollment ID: 772673548 Let me know if there are any issues that require action from my side Or help escalate this for review? Any help or guidance would be greatly appreciated. Thank you, Shamsad M

Hello everyone We are going to enroll apple developer program as organization, we have duns. But in Duns information Legal Entity name is different from our work email due to our company has product called plastherm and LLC name is different. Is this ok, or will make some problems while enrolling? Legal Entity: METIN IRODA, MAS ULIYATI CHEKLANGAN JAMIYATI domain(website and work email): plastherm.uz

My developer account pending for more that 4 days. When I login to http://developer.apple.com, it show the following message: Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process. I have already paid the membership fee and got the E-invoice from apple. Could anyone help to solve this problem?

Hi to whom it may concern, My company has hired an outsource to help us in developing our mobile app. But the person haven't received any invitation email to create developer account for their email company domain. The outsource company has checked with their infra team, either the invitation email was blocked, but it wasn't. Is there any solution for this? as summary my current company is inviting an outsource that used their company email to create developer account. but the email hasn't reached their end.

I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.

I have been waiting almost 2 months for my Apple developer account to be approved. I am unable to reach Apple even though I have submitted a ticket and made phone calls and requested to escalate. I have an event at the end of next week so I need the account approved so that I can upload the app. Can someone help? I am really desperate. Im based in Saudi Arabia And have provided all the requested documents from Apple.

I cannot renew my membership after it expired in January of 2025. I initially let it lapse, but I decided to renew it. There is nowhere to renew it. There is no renew button in the Developer App, and the web application tells me it expired, but doesn't provide an option to renew. It just tells me to go to the Developer App and click on the Renew button which isn't there.

All of a sudden my apps made with my client's Enterprise account won't launch when downloaded over-the-air on iOS 17+, but WILL launch when installed over a wire. The usual 'trust' mechanism found under Settings>General>VPS and Device Management seems not to be available for over-the-air downloads. But it is available for over-a-wire sideloads! This seems not to be an issue with iOS 15+ Does anyone here know what to do about this? Thanks, Craig Umanoff

Hello Apple Developer Support, I've been waiting for my app to become available on TestFlight for testing for around three weeks now. Despite deleting and re-uploading the build multiple times, I continue to face the same issue. I've attached a screenshot of the problem for your reference. Could you please help me understand how to resolve this? It's becoming quite frustrating. Looking forward to your guidance.