Since last year, our company has been signing in new users to Apple Store Connect using our private email domain. However, since last week, when we try to sign in with this same domain, we receive the following error: "Your primary email address cannot end in @mydomain.com.br. Choose a different email address."

Hey everyone, I purchased an Apple Developer Program for 99 USD on January 1 2024, filled out my credit card that I use for iCloud+ storage plan, got my confirmation email that within 48h my developer account should be activated, but it never did. Plus after waiting more than 48h I wrote to support, describing everything, but never heard back from them. One thing I noticed during the checkout was I was asked for everything (name, address, CC number, expiry date) but not the CVV number. Is this normal, and would Apple be able to process the payment without it? I though about going through the enrolment process again, but am afraid of a double charge, in case my original enrolment gets accepted... Please advise and share your experiences when enrolling to the developer program. Thanks!

I’ve honestly never received service this bad from a company and I don’t say that lightly. This is the worst support experience I’ve ever had. I’m trying to enroll in the Apple Developer Program, but I’m stuck in a loop that has been going on for months: The Apple Developer app repeatedly fails during identity verification and tells me there’s an issue. When I contact support, they tell me they’ll email me instructions. The email says: “Please use the Apple Developer app to enroll.” I reply saying: “I did. It doesn’t work. The verification fails.” And the response is again: “Use the Apple Developer app.” Over and over, with no actual troubleshooting or escalation. This is not a user-error situation — I’m following the instructions exactly. I need someone to look at what’s happening on Apple’s side (verification/enrollment status) and give a real resolution path, not the same copy-paste response. Details: Country/Region: [your region] Devices tried: [iPhone model + iOS version], [Mac model + macOS version] Exact error message shown in the app: [paste here] Support case number (if relevant): 102784352083 What I’m asking: Can Apple reset/clear my enrollment/verification state so I can retry cleanly? Is there an official fix for this verification error? Is there an alternative way to complete enrollment if the app keeps failing? Can this be escalated to the enrollment/identity verification team? Again: I’ve never experienced support this bad from any company. I just want to enroll and pay — but I’m blocked with no real help.

Hello everyone, I’m posting here to see if anyone has experienced a similar issue or can advise on next steps. I applied to the developer program under sole proprieter and received this notice: "We are unable to process your request. An unknown error occurred." I submitted two support requests to Apple Developer Support over a week ago and received the automated confirmation, but I haven’t received any follow-up or response yet. I tried calling various numbers at Apple, but am unable to get in contact with the department whatsoever. Case ID: 20000105546663 At this point, I’m just looking for a status update or guidance on what to do next. If anyone has suggestions on how to get a response from Apple Developer Support, or get in contact with them in any way, let me know.. Thanks in advance for any help.

I use EAS (Expo) to build a mobile app. When I build for iOS, I need to supply my Apple credentials so that Expo can generate the necessary build credentials and validate them. For the last two days, I can't get past this authentication step: POST https://idmsa.apple.com/appleauth/auth/signin ⠦ Logging in...Error: Request failed with status code 503 I can't find anything online stating that this service is currently unavailable. Is there a problem? Any ETA on resolution?

On both my MacBook and iPhone I can't complete the "Verify Your Identity" It errors out after I upload a pic of my state id

Both my iPhone and MacBook throws this error when I try to verify my identity. Have repeatedly retried, does not work.

Hello, I have already paid developer account fees with my this id. But Still I can see this https://gyazo.com/db985d124b85d0759a1662cf05b9d82a with my developer account. Can any one help me what's the issue with my account? How can I get solution for this account?Thanks

Hi everyone, I’m hoping someone here has run into this before. I created an Apple Developer account and everything was working fine until Apple asked me to verify my work email address. The email is legitimate and matches my website domain. Apple did send me the verification email, and I received the code without any issue. However, when I entered the code, it repeatedly said the code was incorrect — even though I’m certain it was entered correctly. After a few attempts, I hit the limit and now see a message saying I’ve exceeded the maximum number of attempts (3). I contacted Apple Developer Support through the developer site about a week ago but haven’t received any response yet. At this point: I can log into my Apple ID normally with no issues I cannot proceed with enrolling in the Apple Developer Program I can’t pay the fee or complete setup because the email verification step is blocked It’s been over a week since the lockout, and I’m not sure how to reset the verification or trigger a new code. Has anyone experienced this before, or does anyone know how to get this resolved? Any help or guidance would be appreciated. Thanks!

We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.

Dear Apple Developer Support Team, I hope this message finds you well. I am writing to seek assistance regarding my Apple Developer account, which is still pending approval. It has been several days since I completed the registration process and submitted all the required information, but I have not received any confirmation or update yet. I understand that the review process can take some time, but as I urgently need access to my developer account for an ongoing project, I would greatly appreciate it if you could look into this matter and provide an update on the current status of my application Please let me know if any additional information or verification is required from my side to expedite the process. Thank you for your time and support. I look forward to your prompt response

Hi, It is the second time I am trying to create a Developer account and having the same issue. First time, my account was "pending" for weeks until the payment were refunded to my account. I called to Apple Store, which told me the issue could be with the bank processing. I called the bank, which said the issue could be with Apple processing. Now again, trying it, and Pending... Anyone had this issue and could give me some help please ?

Hi everyone, I registered for the Apple Developer Program about a week ago and my status is still Pending. I’ve emailed Apple but haven’t received any response yet. Just wondering if others are experiencing the same thing recently, or if there’s another way to follow up. Thanks a lot!

Whats the deal with apple taking money from people for a developer account and doing nothing about it. There's a growing number of users waiting weeks and some over a month who have paid for a developer account and are not receiving what they paid for. When trying to reach out to Apple they are ignored and never answered. Some would label this theft or fraud. Whats going on?

We are currently developing a research-based iOS application that relies heavily on background capabilities, specifically Significant Location Change. We are using CLLocationManager.startMonitoringSignificantLocationChanges(). During development, when using Debug → Simulate Location in Xcode, we receive a location update only once. Subsequent simulated location changes do not trigger additional callbacks, which makes testing and development quite cumbersome. Are there any tools, commands, or workflows (e.g., via Xcode, Instruments, or system-level simulation) to reliably simulate multiple significant location change callbacks for testing purposes? If there aren't such tools, how do I test this behaviour reliably, robustly and rigidly?

Hello i tried to enroll for Apple developer program but i got that messageYour enrollment could not be completed."Your enrollment in the Apple Developer Program could not be completed at this time."And i am not able to proceed further.Thanks

Dear Apple Developer Program Legal/Compliance Team, I am writing in response to the termination notice regarding my Apple Developer Program account, in which Apple cites an alleged violation of Section 3.2(f) of the Apple Developer Program License Agreement (ADP Agreement), based on “documented indications of fraudulent conduct.” I respectfully request formal clarification and detailed information regarding this determination, as I take compliance obligations under Apple’s agreements very seriously. Specifically, I kindly request the following: Clarification of Alleged Conduct Please specify the exact actions, behaviors, or activities that Apple has determined to constitute a violation of Section 3.2(f), including the category of conduct involved (e.g., technical interference, platform misuse, fraudulent activity, distribution abuse, business practice violations, or other). Scope and Nature of the Evidence Without requesting disclosure of sensitive internal systems, I respectfully ask for clarification regarding the general nature of the evidence relied upon (e.g., transactional records, system logs, behavioral patterns, policy violations, or platform integrity signals). Account-Level vs. Application-Level Issues Please confirm whether the alleged violation relates to: A specific application or applications, Account-level activity, Distribution mechanisms (TestFlight, Custom App Distribution, Ad Hoc, etc.), Or external operational behavior associated with the developer account. Opportunity for Rectification or Compliance Remediation Kindly advise whether Apple provides any compliance remediation pathway, corrective action mechanism, or review process for cases involving Section 3.2(f), including: Formal reconsideration or appeal procedures, Regulatory complaint mechanisms, Compliance audit or corrective action submissions, Reinstatement eligibility criteria. Reapplication and Cooling-Off Period Requirements Please clarify the conditions, requirements, and compliance expectations associated with the stated reapplication restriction period, including whether specific remediation steps, certifications, or compliance documentation may be required prior to any future eligibility review. My intent is to fully understand the nature of the determination, ensure full legal and contractual compliance, and clarify whether any formal resolution or review mechanisms exist under Apple’s policies or applicable platform regulations. I respectfully request that this inquiry be handled through the appropriate legal or compliance review channel. Thank you for your time and consideration. Sincerely, Jiuru Song [Team ID / Developer ID if available]8DJDU79WZ7 [Company Name, if applicable]ASIA DIGITAL ALLIANCE PTE. LTD.

Hi all, I am experiencing an error when attempting to pay for apple developer program "Your payment authorisation failed on card •••XXXX. Please verify your information and try again, or try another payment method." I have tried multiple payment methods and even another bank, Apple wont let me pay with apple pay in my region (AUS). Any suggestions?

I’d like to ask a question regarding Apple Developer Program enrollment for an organization. I’m currently helping a Singapore-based company register an Apple Developer account. During the enrollment process, Apple requires identity verification for the Account Holder / contact person, including uploading a personal ID document. My situation is: The company entity is registered in Singapore The Account Holder / contact person is based in Mainland China A valid Mainland China ID card is available I have a friend who successfully completed a similar enrollment in 2024 using a Mainland China ID for identity verification. However, I’ve recently heard some mixed information suggesting this might no longer be supported, which has caused some confusion. I’d like to ask if anyone has recent experience (success or failure), or can confirm whether it is currently acceptable to use a Mainland China ID for Account Holder verification when enrolling a Singapore organization. Any insights or clarification would be greatly appreciated. Thank you!

I have purchased the apple developer account about 2 months ago, my account has not been activated since then. I have reached apple support multiple times over mails, but received no response. We have also shared our D-U-N-S number multiple times over email. Case ID: 102773282429