Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Cannot Create Identifiers – “+” Button Missing on Identifiers Page
I'm currently unable to create new identifiers in the Apple Developer portal at this URL: https://developer.apple.com/account/resources/identifiers/list The “+” button that should appear to create a new identifier is missing entirely from the page. What’s odd is that another team member (with the same access level and role under the same team) can see and use the button without any issues. So this doesn't appear to be a permissions-related problem. I’ve already tried: Logging out and back in Clearing browser cache Using different browsers (Safari, Chrome) Using Incognito/Private mode Still no luck. Has anyone encountered this before or knows how to resolve it? Thanks in advance.
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127
May ’25
Enrollment not processing
I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.
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112
Jun ’25
Cannot create a second Identifier
I have an application that uses WeatherKit for which I use the registered identifier com.[mycompanyname].[myappname] . I'm now developing a second application using WeatherKit, so I need to create a new identifier on https://developer.apple.com/account/resources/identifiers/add/appId/bundle so that WeatherKit will recognize requests from com.[mycompanyname].[myappname2]. (in this post, I'm using "[xxx]" instead of the real strings) When I go to create an identifier for the new app, I get the error message: An attribute in the provided entity has invalid value An App ID with Identifier 'com.[mycompanyname].[myappname2]' is not available. Please enter a different string. Can anybody explain why I can't register the new app name, and how I can fix this?
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203
Mar ’25
Form bug in signing up for Apple Developer Program enrollment
Hi, We’ve encountered a bug in the payment form and are currently unable to complete the payment for our Apple Developer Program enrollment. When we go to https://developer.apple.com/enroll/purchase, I check the checkbox and proceed by clicking Purchase. This takes us to the next page: https://secure6.store.apple.com/nl/shop/checkout?_s=Billing-init On that page, we’re asked how we want to pay (the page is in Dutch), but the form gives the following issues: Street name: Error message says I need to enter bank details (even though this is the address field). Postal code: Error message keeps asking for the postal code, even though it’s filled in. City: Same issue – the field is filled in, but the form shows an error. Email and Mobile: Error message saying I need to enter bank details (unclear why). Mobile number: It says I need to enter a mobile number, even though it’s already filled. Because of this, I can’t proceed to check payment and finalize the €99 payment.
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43
Jul ’25
Apple developer program membership issue
Hi, I paid to renew my membership and I received an order confirmation email. But when i go to my account it says it is still expired - so what did i pay for then? I've emailed Apple developer support and they just sent me a generic bot/copy and paste email telling me i need to renew my account. Everyone i speak to tells me to click a link and it just leads to an email option, i email them, then i get an unhelpful email, then the cycle repeats. It's like: Me: "Hey Apple, i've just paid to renew my account and you're not giving me what i paid for". Apple: "Just renew your account". Me: "....yeah but that's the issue" Apple: "click this link to send an email and start the infinite useless cycle all over again". I have also called apple multiple times and spoke with three people and they are not able to help. I spoke with one of the people's managers and i explained to him that i've stuck in this infinite loop where nothing gets resolved and he sent me a link which just. lead. to. the. same. email. option! I then explained that this is like a dystopian sci-fi movie where this faceless mega-corp (Apple) has taken my money for a service and not given me that service (false advertising / crime). He said he can't help. Then you know what he said? ................... ........ ..... .. "post on the forum". So Apple takes my money and doesn't give me the service they advertised to me then says they can't help me and that i have to ask in the forum. I said "so basically you're advising me that non-apple employees are better suited to help me than Apple employees, lol". What should i do here?? I have a had a team of developers stop working for weeks and this has brought my app development plan to a halt, costing me money.
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124
May ’25
My clients are waiting, enrollment process more than one month ?
My clients are waiting.. i had to give them some excuses and discounts... everything is ready from my side but the enrollment is delayed already more than 1 month. The support did replay after 1 week , all they did was to withdraw my enrollment and tell me to try again , and back to point zero... and I'm waiting... I did try to open two accounts , one personal and one for organization so i can at least give my clients their app. now I'm checking both accounts daily basis . oh you may wounder what happened with support ? they did answer fallow my case a little but didn't provide a solution , and then stopped responding... I'm losing money, time and hope to this system.
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80
Mar ’25
Confirmation on the Use of MDM Vendor CSR Certificates in On-Premises MDM Solutions
We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?
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78
Jun ’25
Updating developer name on the App Store
Hi everyone, I made a mistake when submitting my first app and accidentally set my developer name as the app name instead of my business name. Now all my apps show the wrong developer name on the App Store. Apple support said it can't be changed after the first app, but I've seen some posts mentioning people got it changed through support. Has anyone successfully changed their developer name after initial setup? Is closing the account and starting fresh the only real option? Really don't want to lose my app's reviews and ratings. Any experiences or advice would be appreciated! Thanks
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113
Jun ’25
Applying for Developer Program outside of supported regions
Hello, I'm currently living in Finland and would like to apply for the developer program in order to develop an app for the Apple Vision Pro. I understand that Finland is not supported in this matter, so I thought about making an German AppleID, since that is supported in the AVP App Store, and enroll in the program with that. The problem is that, since I'm not a German citizen nor have a residency there, would that cause a problem in the identity verification process? Is this allowed at all? If not, are there any workarounds to be able to get the developer account outside of supported regions? Thank you!
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57
Jun ’25
Apple developer member ship Renewal
We are facing a challenge with the renewal of our Apple Developer Program. Last year, we renewed it using a UPI ID, but that UPI ID is no longer available. We have added a new UPI ID and want the payment to be deducted from it. However, when we click on ‘Renew the Program,’ it redirects us to the old UPI ID, which we are unable to delete. It also shows that there is a currently active subscription linked to that UPI ID. We are in the 30-day grace period. We contacted the Apple Support team, but they have not provided a solution. Is there anyone who can help with this?”
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71
Mar ’25
Need Help Updating Incorrect Information Submitted During Enrollment
Hello, I’m facing an issue with my developer account enrollment and would appreciate your guidance. I created an account and gave access to my developer to assist with the process. After I completed the payment, I didn’t proceed with enrollment immediately. Later, my developer attempted to enroll on my behalf, but he mistakenly submitted his own personal information instead of mine. Now, whenever we try to enroll, we keep encountering errors. I believe this is due to the incorrect identity information that was submitted earlier. I would like to update the enrollment details with my correct personal information so I can complete the process properly. However, I’m unable to find an option to edit or reset the information already submitted. My questions are: How can I change the identity information that was previously submitted? Is it possible to reset the enrollment process so I can start fresh with my correct details? Do you require any proof of identity or documentation to assist with this change? I’m willing to provide them if needed. Thank you for your help. Best regards,
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53
Jun ’25
We need to regain access to maintain our app on the App Store
Hello Developer Community, I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because: The admin of our Apple Developer Account is a former team member We cannot reach this person anymore We need to regain access to maintain our app on the App Store Questions: What is the official process to recover account access in this situation? What documentation will Apple require to verify our company ownership? Who should we contact at Apple to start this process? Any guidance from developers who have experienced a similar situation would be greatly appreciated. Note: I'll be happy to provide more details if needed, while keeping sensitive information private. Thanks in advance for your help!
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61
Mar ’25
your payments from apple are on hold
Hi everyone, I'm an indie developer and I'm currently dealing with a confusing and concerning issue with Apple. I'm wondering if anyone has experienced something similar. 🔻 What happened: I’m based in Poland and recently opened a sole proprietorship. A few days before the issue, I updated my W-8BEN tax form (correcting my personal ID to my business tax ID – NIP). Then, one day before my scheduled monthly payout, I received an email from Apple saying: "Your payments are on hold – we’ve noticed irregular activity on your account." All payments were suddenly put on hold with no specific reason given. My app remains live and available on the App Store. I wasn’t warned ahead of time, and there’s no detailed explanation from Apple so far. 🔸 My questions: Has anyone else had all their payments withheld right before payout like this? What were the reasons in your case (tax issues, account verification, “irregular activity”, etc.)? How long did it take to resolve, and did Apple eventually release the funds? I’ve contacted Apple Finance, but responses so far have been generic and slow. Any advice, experience, or clarification would be extremely appreciated — this payout is essential for covering my operating costs, and being left without funds so suddenly is pretty rough.
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193
Jun ’25