Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Apple Contact Forms not working
Hi, I need to contact Apple developer support. But on "Call Me" - it get a response to say the email is invalid (it is a telephone number!). I can also see in dev tools it fails with "errorToken": "EMAIL_VALIDATION_FAILED". "errorMessage": "Given emailAddress : xxxx is Invalid", I get the same error on the "Send a Message" form. The other members of my team also have the same problem, so we have no way to contact support.
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204
Mar ’25
in App purchase
We are a group of 10 friends using the same device and Apple ID, but each of us has a different account within the same app. We want to purchase the same auto-renewable monthly subscription plan, each using our own app credentials. The issue: after the first person subscribes, the next user (with a different in-app account) is unable to buy the same plan—it shows "already subscribed" and only allows access after the next billing cycle. We don’t mind the auto-renewal being charged each month by a different person. We just want each app account to have access to the same package independently, for 1 month each. How can we achieve this without changing the Apple ID or device?
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102
May ’25
IOS提交的APP,在注册账号时,是不允许收集身份证号等之类的信息吗?
我们提交的APP,始终无法通过审核; Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Issue Description The app requires users to provide personal information that is not directly relevant to the app's core functionality. Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Examples of app concepts and inappropriate required information: A general shopping app that requires the user's marital status A rideshare app that requires the user's gender Next Steps Update the app to not require users to provide the following personal information: National ID number Age Gender Resources 是不允许在注册阶段收集身份证号吗?
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70
Jun ’25
Developer Account Yearly Purchased Money Taken Twice
In the morning I enrolled in developer program and apple took my money from card and told me it is "being processed". But in the main page it says Purchase your membership. continue your enrollment, complete your purchase now purchase may take up to 48 hours to process. So I clicked again and purchased again. Still I got the same email and checked it says " being processed" but money taken twice!!! Why are you giving me same option if it is processed!! Very bad design!!! Also it is still not activated
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83
May ’25
Enrollment Delay After Completing the Purchase
I recently purchased an Apple Developer Account on March 01, 2025. Upon completing the purchase, I received a confirmation message stating that my account would be activated within 48 hours. However, it has now been more than ten days, and my account still remains inactive. I didn't recieve any further email regarding apple developer account enrollment. Two days ago, I sent email and discuss my issue but still there is no response from apple team what should I do?
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157
Mar ’25
What is the process or approvals I need to list RMG (Real Money Gaming) Rummy App from India on Appstore?
Hi everyone, I’m looking for guidance on the proper procedure and requirements to list a Real Money Gaming (RMG) app—specifically a Rummy app—on the Apple App Store for Indian users. From my understanding of the App Store Review Guidelines, apps involving real-money gaming must comply with specific rules around licensing, geo-restriction, and payment handling. However, I’d appreciate clarification on the following points: 1. Licensing Requirements: • What type of license or legal documentation is required for listing an RMG app in India? • Does Apple require proof of approval from Indian gaming authorities? 2. Geo-restrictions: • If certain Indian states do not permit real-money Rummy, how should those states be restricted within the app? • Does Apple mandate geo-fencing at the app level? 3. App Submission Process: • Are there any additional review steps or submission categories specific to real-money gaming? • Is it necessary to flag the app under a special category during submission? 4. Payment Handling: • Since Apple doesn’t allow in-app purchases for gambling, what’s the approved method of integrating external wallets or payment gateways? If anyone has successfully listed an RMG app from India or has experience navigating this process, your insights would be really helpful. Also, if there are any Apple contacts or official checklists for this category, please share those resources. Thanks in advance!
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55
Jun ’25
My dev account is blocked
For un unknown reason, my Apple ID has been blocked. Since I can not connect anymore to my developer account ! I've asked to unblock it (iforgot.apple.com) but according to support the unblock sequence is not send because this Apple ID is in used. I need help to unblock my ID in order to manage my app.... note : I use an another account to post this messages.
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333
Jan ’26
I can´t enrollment to developer promram "Your enrollment could not be completed"
I have a problem with the enrollment to Apple Developer program, because the page show the message "Your enrollment in the Apple Developer Program could not be completed at this time", I have 1 week watting for any news for the Send Files to Apple Support but not yet any new news. What I can do about this case?
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232
Mar ’25
Unable to log into Developer Account
Beginning yesterday and still continuing when I go to log into my developer account (both iOS and OS X) I am presented with a new Terms and Agreement page. The agreement is not displayed, I am unable to download the PDF and when I check the Agree box then Submit it returns me to the same page. I am unable to contact support as all of the links are invalid or I get kept being sent back tot eh Terms & Agreement page.How do I get out of this black hole?
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686
Sep ’25
My account registration is stuck indefinitely, and the support team hasn’t resolved it! Before hosting developer conferences, shouldn’t Apple at least ensure the registration process works for developers?
My account application was rejected, and I’ve been stuck in limbo! The outdated process needs an update! To the Apple Developer Support Team, I am a developer currently applying for an Apple Developer Account. Below is a brief summary of the technical obstacles I encountered during my registration process on June 4th, along with suggestions for process optimization: Problem Overview During registration, the payment confirmation page froze for approximately 10 minutes with no loading indicators. Without any error codes or timeout messages on the interface, I was forced to restart the registration process 3 times. Conflict with App Store daily purchase limits was identified when accessing via mobile. After resolving the limit issue, the registration system continued to display a “Contact Support” error. I immediately reached out to the support team. Support Team Interaction The support team repeatedly responded with vague updates like “awaiting system synchronization,” offering no estimated resolution time or escalation path. I was told to either “wait indefinitely” or “try again with a different identity.” Wait, I’m just trying to register with my own credentials—why can’t I proceed after a 10-minute attempt? Impact Account access restrictions have halted my ability to develop applications. Optimization Suggestions User Experience Enhancements: Implement real-time alerts (e.g., pop-ups, notifications) for payment-related issues on desktop to avoid silent failures. Add a pre-registration check for App Store balance/limit conflicts. Transparency & Accountability: Replace opaque “black-box” error handling with clear, rule-based guidance for developers. Provide a dedicated escalation channel and ensure timely human intervention for unresolved issues. As a developer committed to the iOS ecosystem, I acknowledge the complexity of account systems but believe targeted UX adjustments could prevent cascading failures like this. I welcome technical discussions to resolve my current registration blockage and collaborate on preventive measures.
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110
Jun ’25
Cannot create a second Identifier
I have an application that uses WeatherKit for which I use the registered identifier com.[mycompanyname].[myappname] . I'm now developing a second application using WeatherKit, so I need to create a new identifier on https://developer.apple.com/account/resources/identifiers/add/appId/bundle so that WeatherKit will recognize requests from com.[mycompanyname].[myappname2]. (in this post, I'm using "[xxx]" instead of the real strings) When I go to create an identifier for the new app, I get the error message: An attribute in the provided entity has invalid value An App ID with Identifier 'com.[mycompanyname].[myappname2]' is not available. Please enter a different string. Can anybody explain why I can't register the new app name, and how I can fix this?
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203
Mar ’25
Membership migration from an individual to an organization
Hey guys, did someone tried recently to migrate membership from an individual to an organisation? I initiated the process on 1st of May, and as final step sent confirmation documents on 7th of May. Since then I don't have any updates, tried to contact support, but they said that they can't help as legal team is reviewing. So I wanted to ask is it ok to wait for 6 weeks? I thought this would take 2-4 weeks
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91
Jun ’25
App transferred but app Bundle Id not transferred
When we initiated the app transfer, we were eligible for app transfer and it was transferred as well. But App's bundle identifiers are not transferred yet which is blocking to push new updates. We contacted various time to apple, but we get similar responses. What may be the exact reason that is blocking to transfer the app bundle identifiers. However, app has already been transferred and active from recipient developer account.
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101
May ’25