I recently purchased an Apple Developer Account on March 01, 2025. Upon completing the purchase, I received a confirmation message stating that my account would be activated within 48 hours. However, it has now been more than ten days, and my account still remains inactive. I didn't recieve any further email regarding apple developer account enrollment.
Two days ago, I sent email and discuss my issue but still there is no response from apple team
what should I do?
Apple Developer Program
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I recently encountered an issue while trying to enroll in the Apple Developer Program with my personal Apple ID, and I need guidance on how to resolve it.
A few months ago, I helped a client set up an Apple Developer account because they didn’t have an iPhone, Mac, or even an Apple ID. To assist them, I created an Apple ID for them and used my iPhone (via the Apple Developer app) to enroll their account in the Apple Developer Program.
Now that the project is complete, I have removed myself from their Apple Developer account and given them full control over the app. However, when I tried to enroll my personal Apple ID in the Developer Program, I was unable to do so. After contacting Apple Support, I was informed that my phone number is still recognized as the trusted device for my client’s Apple ID, preventing me from enrolling in the Developer Program under my own account.
Additional Issues:
When I checked my Apple ID subscription list on account.apple.com, I noticed that the Apple Developer Program Membership is still listed under my personal Apple ID. However, when my client logs into their Apple ID subscription list, the Apple Developer subscription does NOT appear under their account.
Even though the Apple Developer Program subscription is listed under my Apple ID, I cannot access the Apple Developer portal (developer.apple.com/account) to manage my account, enroll, or create apps.
However, my client CAN still access the Developer portal and create/manage apps, even though the subscription is NOT in their Apple ID subscription list.
Problems:
My phone number is still a trusted device for my client’s Apple ID, blocking me from enrolling my own Developer account.
The Developer Program subscription appears under my Apple ID instead of my client’s, even though my client is the one using the Developer account.
I cannot access Apple Developer features, while my client can—even though the subscription is technically under my Apple ID.
Questions:
How can I unlink my phone number and device from my client’s Apple ID so I can enroll in the Apple Developer Program?
Why does the Developer Program subscription appear under my Apple ID instead of my client’s, and how can I fix this?
Why can’t I access the Developer portal, even though the subscription is listed under my Apple ID?
Has anyone faced a similar issue, and if so, how was it resolved?
Any advice or guidance would be greatly appreciated! Thanks in advance.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have a problem with the enrollment to Apple Developer program, because the page show the message "Your enrollment in the Apple Developer Program could not be completed at this time", I have 1 week watting for any news for the Send Files to Apple Support but not yet any new news. What I can do about this case?
I am currently enrolled in the Apple Developer Program as an individual, but I would like to convert my account to an organization. I couldn’t find clear instructions on how to do this.
Has anyone gone through this process before? What steps do I need to take, and are there any specific requirements I should be aware of?
I’d really appreciate any guidance or advice. Thanks in advance!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We had a work card attached to our developer's account.
team ID 924RUYJZ34
dev ID 8771bf7b-31a9-4602-baae-02580fe5b6c4
Funds are debited from this card in other services, there are no problems with it, the amount in the account is sufficient.
Our membership subscription did not renew automatically. The applications are blocked. We can't renew our subscription, there's no Renew button anywhere.
There is no way to extend it on any device, web version, or anywhere else. We can't even cancel and re-arrange it, all the functions don't work.
Please help us, how can we renew our subscription?!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Developer Program
I have a Unity application in which I'm implementing a GameCenter login with PlayFab. I fetch the items and use them in the PlayFab request, which returns me the error 'Authentication failed. Signature does not match the authentication request data'. I've reproduced the request using Insomnia with the same results. I have this exact same flow implemented in another application, which works normally.
I'm positive that the PlayFab verification is correct, and there's indeed an issue with the data being sent, but I can't find any information about this kind of situation anywhere, and I don't know how to either reproduce the verification myself, or how to inspect the data to check for issues.
I have reviewed my app's data on AppstoreConnect and have filled every form, document, and even its store page. I've also checked it's bundle identifier settings to make sure it had all the permissions necessary, which seems to be only GameCenter.
I fetch the authentication items through this code
try
{
Debug.Log("Fetching authentication items");
var fetchItemsResponse = await GKLocalPlayer.Local.FetchItems();
PlayFabGameCenterLogin(fetchItemsResponse);
}
catch (Exception ex)
{
Debug.Log("Error fetching authentication items: " + ex.Message);
OnLoginFailure();
}
Which is then sent to this method to start the login request
static void PlayFabGameCenterLogin(GKIdentityVerificationResponse authenticationItems)
{
var request = new LoginWithGameCenterRequest();
request.CreateAccount = true;
request.PlayerId = GKLocalPlayer.Local.GamePlayerId;
request.InfoRequestParameters = new GetPlayerCombinedInfoRequestParams
{
GetUserAccountInfo = true
};
if (authenticationItems != null)
{
request.PublicKeyUrl = authenticationItems.PublicKeyUrl;
request.Salt = Convert.ToBase64String(authenticationItems.GetSalt());
request.Signature = Convert.ToBase64String(authenticationItems.GetSignature());
request.Timestamp = authenticationItems.Timestamp.ToString();
}
else
Debug.Log("Playfab Login with no authentication items");
// Login
PlayFabClientAPI.LoginWithGameCenter(request, OnLoginSuccess, (e) =>
{
I'm on
Unity 2022.3.10f1
Apple.Core 3.1.3
Apple.GameKit 2.2.2
Xcode 16.2
I need information on what could be the cause of this, if it's a SDK issue, a lack of filling information somewhere, if it's some data compatibility issue (maybe data on the app that's not the same on the appstoreconnect or developer?), or if it's possible to verify the authentication data manually to investigate.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
GameKit
Games
App Store Connect API
Developer Program
to sell my app in Europe i need to prove my address. Since i dont want my home address on my app page i got a PO box but banks dont let me change to a PO box and i dont have utility bills in my name. All I can think of is getting a post office reciept in my name, will apple accept that as proof i have that PO box?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
App Rejected stating
"Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage"
Issue Description
One or more purpose strings in the app do not sufficiently explain the use of protected resources. Purpose strings must clearly and completely describe the app's use of data and, in most cases, provide an example of how the data will be used.
My App is simple using MusicKit.
My app has only two buttons and the user just taps them.
・search button :
Search for Apple Music with auto-generated text and play previews.
・listen button :
Listen to searched songs on Apple Music.
NSAppleMusicUsageDescription key is
"the app requires Apple Music access to search for songs and to play the searched songs."
I don't know how to fix it.
Please let me know some advice.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have an application that uses WeatherKit for which I use the registered identifier com.[mycompanyname].[myappname] .
I'm now developing a second application using WeatherKit, so I need to create a new identifier on https://developer.apple.com/account/resources/identifiers/add/appId/bundle so that WeatherKit will recognize requests from com.[mycompanyname].[myappname2].
(in this post, I'm using "[xxx]" instead of the real strings)
When I go to create an identifier for the new app, I get the error message:
An attribute in the provided entity has invalid value
An App ID with Identifier 'com.[mycompanyname].[myappname2]' is not available. Please enter a different string.
Can anybody explain why I can't register the new app name, and how I can fix this?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello everyone,
I recently purchased a company (AAA) and renamed it to BBB. While the name has been updated locally in the Czech DUNS database, I’ve been informed it could take 4–6 weeks for the new name to appear internationally.
When I attempt to enroll in the Apple Developer Program, I still see the old company name (AAA). I’m worried about losing valuable time if I have to wait for the international DUNS update.
Is there any way to proceed with the enrollment under the old name and then update it to the new name later once the global DUNS data is refreshed? Or is there a way to expedite the update process?
Any insights or experiences would be greatly appreciated! Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
My admin account is locked and I have only one admin role account so that I can not maintain my applications that is published also I can not give permissions other developer account as admin role. I send mail and contact apple developer account support but no-one is helped me and they didnt answer me why my account is locked!!!. They didn't give me any support and help to retake my admin account and didn't reset my password although I sent my all documentation about my company.
I am waiting for 15 days to solve this problem and distribute
new release my application versions.
So how can I recover my admin account ? Does anybody have any suggestion?
Please contact with me..........
Opened Case IDs : 102546359173 , 102545233982 , 102548896020
Thanks,
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Program
App Store Connect
Hey everyone,
I'm facing a major issue. I enrolled in the Apple Developer program, but when I logged into the Developer app on my personal phone (which is linked to my personal Apple ID), the subscription got transferred to my personal account.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We have submitted an application to apply for the Apple Developer account to submit a new app, but its been in the system for 3 months. Despite chasing every other day, its not moving along.
Does anyone know how to escalate this in Apple as its causing us a lot of delay.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
use https://api.development.push.apple.com/3/device/98bf6345fc85248dd74eb8a1ac2d18150b5e4299efe5229dd52de7f1c154a33d Push notification was successful, but the phone did not receive the message. What is the reason?
Hi All,
Unable to process my payment. Which doesnt allow me to complete my enrollment and create my Apple Developer Account.
Please provide help to find a resolution.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
We are struggling with a case creating the accounts for a company from Serbia and Croatia.
The specific issue we are facing with these two accounts is that the enrollment is accepted without any problems. However, it is worth noting that during the registration of the Serbian account, Apple requested personal documentation from the account holder. Once the documentation was provided, the enrollment was successfully completed.
However, when it comes to making the subscription payment, the transaction does not process correctly. We have tried making the payment from different devices and using various payment methods, but in all cases, we have been unable to activate the account.
We always consider Apple's 48-hour processing time for payments, but after that period, we receive no information—neither account activation nor payment rejection.
When we contacted Apple Support to explain our case, the only solution they provided was to cancel the Apple Developer enrollment and start the entire process again. However, even after doing this, the client is still unable to activate their account.
Hope that someone that faced the same issue can help with this as Apple support won't give us more information about which can be the problem.
Thank you,
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi, I have an app where user can select an amount within range 20$ - 2500$ and purchase tokens worth that amount, so if he pays 520$ he gets 520 tokens. They can then use these tokens to unlock content within the app. As far as I've seen, in-app purchase doesn't allow custom price set by user. So does this mean we can use third-party payment services? If no, how can we achieve this using in-app purchase. Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
StoreKit
App Store Connect
My clients are waiting.. i had to give them some excuses and discounts...
everything is ready from my side but the enrollment is delayed already more than 1 month.
The support did replay after 1 week , all they did was to withdraw my enrollment and tell me to try again , and back to point zero... and I'm waiting...
I did try to open two accounts , one personal and one for organization so i can at least give my clients their app. now I'm checking both accounts daily basis .
oh you may wounder what happened with support ? they did answer fallow my case a little but didn't provide a solution , and then stopped responding...
I'm losing money, time and hope to this system.
I'm trying to add an Enterprise Apple account with the username and password of my developer account, which has worked once before. Now its giving me the following error:
"There was an error while trying to log in: No trusted devices or trusted phone numbers are configured for this account."
which doesn't make sense because the 2-Factor Auth works when I login to the website.
What am I missing? I think the only thing different is I'm using a different Macbook, but should that make a difference?
Has anyone else had this error from Visual Studio?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Enterprise
Developer Tools
I cannot believe how slow, opaque, and frustrating the Apple Developer enrollment process has become. I have been waiting for over a month, and every single step has been a nightmare.
I have paid twice, the latest over a week ago, and still no activation.
I have sent over 10 emails to support, and either I get no response or the same useless generic reply that does nothing to resolve the issue.
I post here on the forum, and Apple remains completely silent.
How can a company like Apple treat its developer partners this way? Google and Meta finalize these processes in 48 hours, while here, every step feels like a black hole of delays and excuses.
This situation is beyond unacceptable. If Apple wants serious developers on its platform, it needs to fix this broken system.
Has anyone else been stuck in this endless loop? What solutions exist, other than waiting forever?
case (#102554666707)
case [20000095668276]
#AppleFail #DeveloperSupport #Frustrated
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program