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Apple Support Not Responding
Hello. I just got my developer account and my legal entity on my account has a mistake. My last name is spelled wrong. I have sent 3 emails to support about this and for the past week i have zero response to this issue. Can someone advise me on this? The ability to reach anybody from support is ridiculous for something that we can access only after payment especially. I even called apple business program with this and person on the phone said they will try to take to the supervisor but its not their department which i of course know but it was worth a shot to call. What more can i do? I didnt make a mistake when creating my account it was the system that didn’t recognize the letter. Such a stupid and frustrating issue and no response from apple, nada. how long am i suppose to wait?
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Can I Upload a Single Screenshot Showing iPhone, iPad, and Mac Designs Together?
Hi everyone, I have a question about showcasing my Swift Student Challenge submission. My app includes layouts optimized for iPhone, iPad, and Mac, and I’d like to highlight that it works well across all three device sizes. Would it be acceptable to upload one combined screenshot that shows the same screen displayed on iPhone, iPad, and Mac side-by-side, to demonstrate the responsive design? Thanks in advance for any advice!
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Questions about content usage & submission file
Hi everyone, I have two questions that I hope someone from the community (or Apple team) could help clarify: Use of real Apple Executives in a creative scene In a short introductory scene of my app playground, I included the names and emojis representing Apple executives in a respectful and creative way. There are: No official logos No copyrighted assets No branding elements It is purely fictional and made for storytelling purposes. Would this be acceptable under the submission guidelines, or should all characters be entirely unrelated to real individuals? Submission file concern After submitting my application, I realized I may have accidentally uploaded the wrong ZIP file (I mean I'm not sure tbh). Is there any way to review the exact file that was submitted? Would it be possible to withdraw and resubmit again? If so, would that count as multiple submissions (since only one submission is allowed)? I’d really appreciate any clarification from those who may have experienced something similar or from the Apple team. Many thanks!
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Помогите, пожалуйста
У меня проблема с часами Apple Watch Series 10. После обновления до IOS 26 часы перестали грузить приложения. просто чёрный экран с кодом сайта сверху. уже перезагружала, сбрасывала. к интернету подключен
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Sign In Failed on Apple
When testing the same warning comes up (sign in failed network error) for the apple and demo sign in I created. The google one works fine. I am confused because when I test in Xcode on multiple devices it works perfect. The tester has got the same error repeatedly? Most recently as a fix have updated the production backend. Does anyone have any insight why the xcode testing works for me but not the tester (I understand they are on a live device- I have even connected my phone and tested on that).
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Extended “Waiting for Review” After Resubmission (UE5 Game, Icon Updates)
Hello🙏, I’m a new indie developer and I’m trying to understand review timing behavior. Context: App type: Game built with Unreal Engine 5 Initial submission: Entered “In Review” within 48 hrs. Result: Rejected due to icon similarity (icon too similar to an existing App Store icon) What I did next: I updated the icon to ensure it is clearly distinguishable and resubmitted. After 30 (?)hrs, I removed/rejected that submission myself while it was still in "Waiting For Review" because I suspected the icon asset might still contain a transparency issue (this was my own precaution before Apple flagged anything). I then corrected the icon asset and submitted again (current submission: Build 7). Current status: Status: Waiting for Review Duration: 9 days Calendar days ( Mon, 09 Feb and today is 17th Feb 26) in this state for Build 7 Additional notes: The app runs without crashes on my iPhone and iPad. During the earlier review, Apple only raised the icon similarity issue (no functional issues were mentioned). I contacted App Store Connect support; they couldn’t provide a queue timeline, but nothing appears flagged on their side. Question: Is it normal for a resubmitted build (after correcting an icon-related rejection, and after a developer-cancelled submission) to remain in “Waiting for Review” for an extended period before switching to “In Review”? I’m trying to understand if this is typical queue variability or if removing a submission and resubmitting can affect how long it stays in “Waiting for Review.” Thank you for any insights.
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Extended “Waiting for Review” After Resubmission (UE5 Game, Icon Updates)
Hello🙏, I’m a new indie developer and I’m trying to understand review timing behavior. Context: App type: Game built with Unreal Engine 5 Initial submission: Entered “In Review” within 41 (?) hrs. Result: Rejected due to icon similarity (icon too similar to an existing App Store icon) What I did next: I updated the icon to ensure it is clearly distinguishable and resubmitted. A day later that, I removed/rejected that submission myself while it was "Waiting for Review" because I suspected the icon asset might still contain a transparency issue (this was my own precaution before Apple flagged anything). I then corrected the icon asset and submitted again (current submission: Build 7). Current status: Status: Waiting for Review Duration: 8 Calendar days in this state (09 Feb 1208 hrs and today is 17th Feb 26, 1044 hrs) for Build 7 Additional notes: The app runs without crashes on my iPhone and iPad. During the earlier review, Apple only raised the icon similarity issue (no functional issues were mentioned). I contacted App Store Connect support; they couldn’t provide a queue timeline, but nothing appears flagged on their side. Question: Is it normal for a resubmitted build (after correcting an icon-related rejection, and after a developer-cancelled submission) to remain in “Waiting for Review” for an extended period before switching to “In Review”? I’m trying to understand if this is typical queue variability or if removing a submission and resubmitting can affect how long it stays in “Waiting for Review.” Thank you for any insights.
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Is Changing IOS version in package.swift file manually accepted?
I was working on my challenge submission but when I created a iOS swift playground through Xcode, the playground generated get's defaulted to iOS 18, and I can't use latest features like the new glass design seemlessely without using #if available macro's everywhere so I manually changed iOS 18.0 to iOS 26.0 in the package.swift file. So far there have been no problems but as the package.swift file recommends not to change it manually so am I in any problem can someone give me advice of whether it's a legit option ??
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What iPadOS version do evaluation devices run when submitted via Swift Playgrounds?
I'm working on my Swift Student Challenge 2026 submission and have a question about the evaluation environment. My app targets iOS 26 (I had to configure this on the Package.swift file directly) and uses the Speech framework for on-device speech recognition. I've selected Swift Playgrounds as my evaluation path (rather than Xcode) with the intention of having it run on a physical iPad rather than Simulator. My question: What version of iPadOS will the evaluation iPads be running? The reason I ask is practical, as my app's minimum deployment target is iOS 26. If the evaluation device is running an earlier version of iPadOS, the app won't launch at all. I've searched the eligibility and terms pages but couldn't find this documented anywhere.
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Is Anybody interested in using Lottie animations in your SSC playground app in Xcode
Is anybody using Airbnb's Lottie-ios dependency inside your swift student challenge project? If yes can u please discuss about how did u approach using it ? Actually I wanted to use it so I downloaded the official repo maintained by Airbnb from GitHub but the package had too large size so I deleted many part's leaving just src files and some other files as it is and even modified it's package.swift file and finally deleted the .git folder which had been taking way too much space. And now I have been using it as local dependency which I can include it in my .zip submission ( as that's the rule I guess to include the packages our project depends on in our .zip submission file ). So far there have been no problems, I wanna know am I doing anything wrong here? Can someone advise me ?
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tvOS 26.2 Glitch
Hi @DTS Engineer in tvOS 26.2 Beta is still this annoying Shadow Glitch… 😔 I have submitted an Bug-Report, but dont get an Answer… FB18719371 The Animation is not smooth and the Shadow is abruptly „jumping“… I don’t get any Response from the Apple Engineers. But this GUI Glitch makes the otherwise very high-quality tvOS GUI appear very unprofessional. Could you please help me? 🤔
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Ios 26 and above Low Battery Animation Issue
So i and many other big youtubers out there use iphones for intense gaming such as callcof duty and fortnite. However apple never listens especially to those of us that have been your guys's clients since the early 2000's. Users have different guinsetups for their games and a lot of the time when in an intense conpetition and the the low battery animation pops up it blocks our screens and that 3 to 4 seconds it takes to disappear makes us lose a game. Apple needs to implement a feature that allows us to toggle the notification even if our phone dies or a more efficient route would be allow us to toggle or set it by default to show that your battery is low on the top of the screen where the black line expands when you start charging your phone so it doesn't affect my gameplay whatsoever. This is a crucial thing apple needs to do, many people won't report it because apple never listens. Another great feature would be if apple could make a charging port on the side for claw players.
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For some reason, my Apple Developer subscription didn't connect.
Please help. I purchased an Apple Developer account subscription through the iPhone app. It's listed in the App Store, but it's not listed in Apple Developer itself. I've been waiting for a response from support for over a week, but it's as if they've completely forgotten about me; no one's responding. Although, in fact, it says two days ago. Has anyone else encountered this and can help? It's asking me to pay a second time, and through the website.
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