My App supports two services that is Push Notification for Alerts and a Voip Call feature whose notification also comes in the same way as of PushNotification but video rendering is done with GoogleWebRTC.
The App was working perfectly fine but from past few months these services are not working.[ Nothing is changed in App and on the server side to push the notifications]
Issues:
VoIP (Video call) not working: I have apns certificate which is valid in today's date and stays with the backend Server. My server sends the payload notification to APNS but on iPhone am unable to receive it. I have checked the App registration part also and is able to receive the token for the same.
Framework used are: PushKit, UserNotifications, GoogleWebRTC .
I don't understand where is the gap, the backend triggers the APNS but there no response.
Ports enabled on server are: 443, 5223, 2197, 2195, 2196.
Similarly Push notification were also not working, So I tried to change it to register on Firebase for device registration token And did some coding at backend to send the notification to that device. It was working perfectly fine from last few weeks, but it suddenly stopped. I checked the JSON Payload and tried to send it through PostMan, in both it says 200 Success. And in Application end am waiting for breakpoint to hit in userNotificationCenter(_: , willPresent, completionHandler).
What all I have checked:
1)My server to APNS server connectivity.
2)Verified the apns certificate. The certificate was created in October 2024, whose expiry is in Nov 2025 and it support both Sandbox and Production environment.
3)Checked required delegates are implemented in App. With the capability enable in it, is also sending registration token to backend.
Kindly guide me where I can check in this flow.
Thanks in Advance!
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I'm running into an issue during the iOS build process for my app, and I'm hoping someone can point me in the right direction.
❗ The Problem
When attempting to archive the app via EAS Build (Expo), the build fails with the following error:
`Provisioning profile "HCF_AppStore_ProvisioningProfile" doesn't include the com.apple.developer.push-notifications entitlement. Profile qualification is using entitlement definitions that may be out of date. Connect to network to update.`
What I’ve Already Done:
Enabled Push Notifications capability for the App ID (com.rsmco.helpcreatefamilies) in the Apple Developer portal.
Deleted and regenerated the App Store Provisioning Profile after enabling the capability.
Confirmed the new profile is associated with the correct App ID and Distribution Certificate.
Uploaded the new profile to EAS (Expo) and rebuilt the app.
Yet the error persists during the Xcode archive step with Exit code 65.
Additional Info:
Provisioning Profile Name: HCF_AppStore_ProvisioningProfile
App ID: com.rsmco.helpcreatefamilies
Team: Reproductive Sciences Management Company, LLC
Workflow: Expo EAS Build
Capability causing issue: com.apple.developer.push-notifications
Dear Apple Developer Support,
I am currently developing an iOS application that uses push notifications with custom .caf audio and a Notification Service Extension.
I have implemented the extension to download and play a dynamic sound file from a remote sound_url. It works well when the app is in the foreground or background.
However, when the app is force-closed (swiped up from multitasking), the Notification Service Extension does not seem to run. As a result, the custom sound is not downloaded or played.
I would like to confirm:
Is it possible to trigger the Notification Service Extension when the app is killed?
If not, what is the correct way to play a custom .caf sound when the app is terminated? Should I preload and save the .caf file in App Group storage and reference it by name in the sound field?
Are there any best practices or limitations regarding push notification customization when the app is killed?
I appreciate your help in clarifying this issue. Thank you very much!
Best regards,
Phan Van Tung
I have been watching the following moment from wwdc (Design dynamic Live Activities):
https://developer.apple.com/videos/play/wwdc2023/10194/?time=728
It suggest that you should 'tick' between multiple live activities of your app:
When you want to show multiple sessions for your app going on at once, consider ticking between the display of them to continue to give users an eye on everything that’s going on.
How can I tick between them? More specifically how can I do that when my app is in the background?
Hi there, we noticed high volume of 410 responses from APNs.
It started on July 19th and we see it across multiple apps. Is there some sort of mass token invalidation/removal that's happening on APNs?
Having some discussion about when we should clear out a token from our servers.
Docs say:
Don’t retry notification responses with the error code BadDeviceToken, DeviceTokenNotForTopic, Forbidden, ExpiredToken, Unregistered, or PayloadTooLarge. You can retry with a delay, if you get the error code TooManyRequests.
The way I see it is that with the exception of PayloadTooLarge, all other errors means you should remove the token from your server. Either because:
The token is no longer good
The token is good, but this is just not the right:
environment (sandbox vs production)
topic (the token is from a different bundle id or developer team)
target (app vs live activity appex)
Do I have it right?
Extra context: when using the "JSON Web Token Validator" tool, a colleague reported that a 410 -Expired token (from couple days back) was still valid today. This raises questions about when tokens should actually be deleted and how these error codes should be interpreted.
Also is it possible for the docs to get updated for us to explicitly know if a token should get removed and not leave it for interpretation?
We are currently planning the development of an iOS healthcare application that will require the use of Critical Alerts. I understand that these notifications bypass Do Not Disturb and Silent mode, and therefore require special entitlement from Apple.
We understand that Critical Alerts require a special entitlement from Apple. Could you please clarify:
Do we need to request and obtain Apple’s approval for Critical Alerts before we begin development of the app?
Or can we apply for this entitlement after we have a working build or prototype ready?
We want to ensure compliance and streamline our development process, so any guidance on the appropriate timing for the entitlement request would be greatly appreciated.
This is in an iOS Simulator running iOS 18.2
I send a start live activity push notification from the Push Notifications Console on icloud.developer.apple.com. When checking the console.log output it seems to receive the message, yet the activity does not appear in the dynamic island. (the app is backgrounded when I test this)
Can anyone tell me why it's not showing? Starting the same activity from within the app using Swift code works fine.
Here is the console.app output:
default 11:01:59.060954+0100 apsd <APSConnectionServer: 0x104207b80; development/com.apple.aps.sessioncore.PushNotifications.dev/liveactivitiesd 0>: Sending push to client. UUID: (null)
default 11:01:59.061012+0100 apsd Dispatching high priority message on server: <APSConnectionServer: 0x104207b80; development/com.apple.aps.sessioncore.PushNotifications.dev/liveactivitiesd 0>
default 11:01:59.061770+0100 apsd Looking up connection on peer: 4304b50 found <APSConnectionServer: 0x104207b80; development/com.apple.aps.sessioncore.PushNotifications.dev/liveactivitiesd 0>
default 11:01:59.062283+0100 liveactivitiesd APSXPCDeliverMessageEvent: Created APSIncomingMessage. UUID: (null)
default 11:01:59.062642+0100 liveactivitiesd <APSConnection: 0x600003d18000> Delivering message from apsd: <APSIncomingMessage: 0x600000c2e9a0> 2897852514 com.****.****.push-type.liveactivity
default 11:01:59.062763+0100 liveactivitiesd <APSConnection: 0x600003d18000> Delivering message from apsd. UUID: (null)
default 11:01:59.063374+0100 liveactivitiesd <APSConnection: 0x600003d18000> making delegate (<SessionPushNotifications.APSPushConnection: 0x600000227460>) calls to deliver message 2897852514 {
aps = {
alert = {
"loc-key" = "recording_started_message";
"title-loc-key" = "recording_started_title";
};
attributes = {
isRecording = 1;
};
"attributes-type" = SWAutomaticTripRecorderActivityAttributes;
"content-state" = {
distance = 0;
};
event = start;
timestamp = 1742374701;
};
} for topic com.****.****test.push-type.liveactivity
default 11:01:59.063440+0100 liveactivitiesd <APSConnection: 0x600003d18000> calling <SessionPushNotifications.APSPushConnection: 0x600000227460> connection:didReceiveIncomingMessage:
default 11:01:59.063740+0100 liveactivitiesd Acquiring keep-alive with reason: Received message
default 11:01:59.063785+0100 liveactivitiesd Keep-alive reasons: ["Received message": 1]
default 11:01:59.063803+0100 liveactivitiesd <APSConnection: 0x600003d18000> returned from <SessionPushNotifications.APSPushConnection: 0x600000227460> connection:didReceiveIncomingMessage:
default 11:01:59.063883+0100 liveactivitiesd <APSConnection: 0x600003d18000> responding with an ack for message with guid E19D7D04-12A0-4F1B-B33C-F6BF57EE2EFF
default 11:01:59.063921+0100 liveactivitiesd <APSConnection: 0x600003d18000> responding with an ack. UUID: (null)
default 11:01:59.063996+0100 apsd Looking up connection on peer: 4304b50 found <APSConnectionServer: 0x104207b80; development/com.apple.aps.sessioncore.PushNotifications.dev/liveactivitiesd 0>
default 11:01:59.064019+0100 apsd <APSUserCourier 0x100f052a0 development 0> informed that <APSConnectionServer: 0x104207b80; development/com.apple.aps.sessioncore.PushNotifications.dev/liveactivitiesd 0> acknowledges incoming message with guid E19D7D04-12A0-4F1B-B33C-F6BF57EE2EFF tracingUUID (null)
default 11:01:59.064063+0100 liveactivitiesd Received message: topic: Topic(unsuffixed: "com.****.****test"); channelID: nil; token: Optional(128 bytes); eventType: start(SessionPushNotifications.IncomingMessage.EventType.StartParameters(attributesType: "SWAutomaticTripRecorderActivityAttributes", attributesData: 20 bytes, inputs: [])) for environment: development
default 11:01:59.064198+0100 liveactivitiesd Received push event for com.****.****test::pushToStart
default 11:01:59.064232+0100 liveactivitiesd Adding push-to-start budget for com.****.****test::pushToStart
default 11:01:59.064273+0100 liveactivitiesd Acquiring keep-alive with reason: Database
default 11:01:59.064296+0100 liveactivitiesd Keep-alive reasons: ["Database": 1, "Received message": 1]
default 11:01:59.064313+0100 liveactivitiesd Acquiring keep-alive with reason: Database
default 11:01:59.064330+0100 liveactivitiesd Keep-alive reasons: ["Database": 2, "Received message": 1]
default 11:01:59.064342+0100 liveactivitiesd Reduced budget for com.****.****test::pushToStart to: 9
default 11:01:59.064358+0100 liveactivitiesd Topic com.****.****test.push-type.liveactivity has remaining budget for pushToStart of 9
default 11:01:59.064369+0100 liveactivitiesd Topic com.****.****test.push-type.liveactivity has not used any budget for activity
default 11:01:59.064436+0100 liveactivitiesd Scheduling wake to re-evaluate push subscription budgets at 2025-03-19 11:01:59 +0000
default 11:01:59.064547+0100 liveactivitiesd Earliest nonwaking date from task "Push server budget timeout expiration": 2025-03-19T12:01:59+01:00, finalWakeTarget: 2025-03-19T12:01:59+01:00 3599.999696
default 11:01:59.064593+0100 liveactivitiesd Earliest waking date from task "Push server budget timeout expiration": 2025-03-19T12:01:59+01:00, finalWakeTarget: 2025-03-19T12:01:59+01:00 3599.999651
default 11:01:59.064620+0100 liveactivitiesd Scheduling nonwaking task for: 2025-03-19T12:01:59+01:00 in 3599.999622s
default 11:01:59.064659+0100 liveactivitiesd Scheduling waking task for: 2025-03-19T12:01:59+01:00 in 3599.999584s
default 11:01:59.064671+0100 liveactivitiesd Acquiring keep-alive with reason: wake scheduling
default 11:01:59.064692+0100 liveactivitiesd Keep-alive reasons: ["Database": 2, "Received message": 1, "wake scheduling": 1]
default 11:01:59.064734+0100 liveactivitiesd Scheduling waking task for adjusted date: 2025-03-19T12:01:59+01:00 in 3599.999508s
default 11:01:59.064768+0100 liveactivitiesd xpc_activity_register: com.apple.sessionkit.wake, criteria: dictionary
default 11:01:59.064843+0100 liveactivitiesd Received pushToStart notification for com.****.****test::pushToStart
default 11:01:59.064955+0100 liveactivitiesd Keep-alive reasons: ["Database": 2, "Received message": 1]
default 11:01:59.064979+0100 liveactivitiesd Publishing event: timestamp: 2025-03-19 08:58:21 +0000; activityIdentifier: F432AB2F-1799-4437-B54B-6D9D70A0B260; eventType: start(SessionPushNotifications.PushEvent.EventType.ActivityStartParameters(attributesType: "SWAutomaticTripRecorderActivityAttributes", attributesData: 20 bytes, contentSourceRequests: [ActivityKit.ActivityContentSource.Request.push(request: ActivityKit.PushActivityContentSource.Request.push, target: ProcessDescriptor.Request("com.****.****test")), ActivityKit.ActivityContentSource.Request.process(target: ProcessDescriptor.Request("com.****.****test"))]))
Is there anyway that I could use AVAudioSession, AVAudioPlayer or anything similar in Notification Service Extension?
I am trying to implement Audio Playback in the Notification Service Extension to play specific audio file when receiving Notification regardless the app state(foreground, background or killed), but I am not able to activate audio session in Notification Service Extension.
NSError *sessionError = nil;
BOOL success = [[AVAudioSession sharedInstance] setCategory:AVAudioSessionCategoryPlayback error:&sessionError];
success = [[AVAudioSession sharedInstance] setActive:YES error:&sessionError];
if (!success) {
NSLog(@"Error activating audio session: %@", sessionError);
}
Below is the error that I got when I am trying to run the code above in Notification Service Extension.
Error Domain=NSOSStatusErrorDomain Code=561015905 "Session activation failed" UserInfo={NSLocalizedDescription=Session activation failed}
The iOS documentation shows notification actions buttons with the text center aligned: https://developer.apple.com/documentation/usernotifications/declaring-your-actionable-notification-types
But there's no apparent way for an app to control this. The buttons are controlled and rendered by the system and the text is always left aligned.
Is there some way to get the text center aligned?
I created a Notification Service Extension to display profile images in place for the app image (i.e. iMessage).
I send a remote push notification via Firebase Functions, and in the payload, the relevant profile image url string. The profile image url string in the payload is successfully delivered as it appears in my console log and AppDelegate didReceiveRemoteNotification function.
My problem is the profile image does not replace the default app icon image in the remote push notification.
Below is my configuration. Any guidance would be appreciated!
Main target app: the info plist contains NSUSerActivityTypes = [INSendMessageIntent]. The Communications Notifications capability is enabled and "Copy only when installing" in Build Phases Embed Foundation Extensions
Notification Service Extension plist: contains NSExtension > NSExtensionAttributes > IntentsSupported > INSendMessageIntent.
Notification Service Extension class code:
var contentHandler: ((UNNotificationContent) -> Void)?
var bestAttemptContent: UNMutableNotificationContent?
override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) {
self.contentHandler = contentHandler
bestAttemptContent = (request.content.mutableCopy() as? UNMutableNotificationContent)
guard var bestAttemptContent = bestAttemptContent else { return }
guard let fcmOptions = bestAttemptContent.userInfo["fcm_options"] as? [String: Any],
let attachmentUrlAsString = fcmOptions["imageURL"] as? String else {
contentHandler(bestAttemptContent)
return
}
if let attachmentUrl = URL(string: attachmentUrlAsString) {
var senderNameComponents = PersonNameComponents()
senderNameComponents.nickname = bestAttemptContent.title
let profileImage = INImage(url: attachmentUrl)
let sender = INPerson(personHandle: INPersonHandle(value: "1233211234", type: .unknown), nameComponents: senderNameComponents, displayName: bestAttemptContent.title, image: profileImage, contactIdentifier: nil, customIdentifier: nil, isMe: false)
let receiver = INPerson(personHandle: INPersonHandle(value: "1233211234", type: .unknown), nameComponents: nil, displayName: nil, image: nil, contactIdentifier: nil, customIdentifier: nil, isMe: true)
let intent = INSendMessageIntent(
recipients: [receiver],
outgoingMessageType: .outgoingMessageText,
content: "Test",
speakableGroupName: INSpeakableString(spokenPhrase: "Sender Name"),
conversationIdentifier: "sampleConversationIdentifier",
serviceName: nil,
sender: sender,
attachments: nil
)
intent.setImage(profileImage, forParameterNamed: \.sender)
let interaction = INInteraction(intent: intent, response: nil)
interaction.direction = .incoming
interaction.donate(completion: nil)
if #available(iOSApplicationExtension 15.0, *) {
do {
bestAttemptContent = try bestAttemptContent.updating(from: intent) as! UNMutableNotificationContent
} catch {
contentHandler(bestAttemptContent)
return
}
}
contentHandler(bestAttemptContent)
} else {
contentHandler(bestAttemptContent)
return
}
}
}
We are observing a significant increase in 410 "Unregistered/ExpiredToken" responses from APNs when sending push notifications after 20 July. According to documentation, this indicates that the device token is no longer valid for the specified topic. However, the sudden spike raises questions about whether there have been any recent updates or changes to APNs' token invalidation logic.
Could you please confirm:
Whether there have been any recent updates in APNs behavior related to 410 responses?
If there are best practices or recommendations for handling large volumes of token invalidations in order to detect uninstallations?
We are trying to figure out a strange issue.
Our app has not changed for at least 10 months but my devices and the QA tester device have all stopped receiving push/call notifications for twilio voip
The twilio credential and apple voip services certificate are in date and valid
It is pointing to the correct bundle id and topic (not changed configuration for years)
token passed in to TwilioVoiceSDK.register() is retrieved from PKPushRegistry as per guide
Running locally the Twilio Voice SDK successfully registers and retrieves APNs token
What is interesting is if I log in with exactly the same client account on an iOS 18.5 device (and an older iPad) call notifications work perfectly (I have made sure all focus modes/dnd are off and notification settings are identical)
The only changes myself and QA have made recently is minor iOS 18 version updates - 18.6.2 and 18.7.1
These now receive Invalid device token from APNs when Twilio attempts to create a call/voip notification for the user identity
Our devices sometimes switch environments test/prod so I installed the app cleanly on a borrowed 18.6.2 device and got the exact same issue
We have tested on these devices most of the year with no issues.
I have been in touch with twilio support and added code to explicitly unregister and re register on an affected device to clear any bindings but it didn't help.
Have apple made any changes in PushKit or token behaviour for later versions of iOS 18?
Thanks
Good morning all!
We are facing a specific case dealing with push notifications to iOS devices.
In my scenario:
I turn off my device's internet
Send multiple push notifications via server using Firebase.
I turned ON my device's internet again.
I only see the last push notification I sent.
This is an expected scenario?
There is any documentation that supports this statement?
Thank you all!
Topic:
App & System Services
SubTopic:
Notifications
Tags:
App Store Server Notifications
Notification Center
User Notifications
APNS
We are so interested in AlarmKit which is presented at WWDC25. While we planning our app using AlarmKit, We had a few questions come to mind and were hoping you could provide some clarity. Please excuse the rather long list of questions, as we don't currently have a device available to test these features ourselves.
System Actions Related
Is there a limit to the number of alarms that can be scheduled using AlarmKit?
Are alarms scheduled with AlarmKit persistent across device reboots?
When an alarm is dismissed (either by swiping or pressing the power button), can our app detect this action and execute code in response?
Can we control the behavior of the physical Lock Screen buttons when an AlarmKit alarm is active, for instance, to trigger a snooze action?
Does AlarmKit function correctly during Do Not Disturb or Low Power Mode?
What is the expected behavior when an alarm from our app (using AlarmKit) overlaps with an alarm from another app that also uses AlarmKit? Which one is going to get its priority?
Thank you for your help.
Sincerely
Topic:
App & System Services
SubTopic:
Notifications
Docs mention the following about the timestamp field returned by APNs:
"The time, represented in milliseconds since Epoch, at which APNs confirmed the token was no longer valid for the topic. This key is included only when the error in the :status field is 410."
We would like to clarify whether this timestamp is subject to the fuzzy schedule or whether it represent the accurate time of when APNs knew that the token became invalid?
We understand that using 410 for tracking purposes is off label. However we still would like to have the most accurate information in regards to when token became invalid. This will help us debug user issues better in cases when they re-install, uninstall, change permission settings, etc.
Hi, We recently updated our app icon, but the push notification icon has not been updated on some devices. It still shows the old icon on: • iPhone 16 Pro — iOS 26 • iPhone 14 — iOS 26 • iPad Pro 11” (M4) — iOS 18.6.2 • iPhone 16 Plus — iOS 18.5
After restarting these devices, the push notification icon is refreshed and displays the new version correctly.
Could you advise how we can ensure the push notification icon updates properly on all affected devices without requiring users to restart?
Thank you.
There's plenty of articles out there about programatically grouping push notifications. However I have tried setting the thread-id in the push payload when sending a push, or setting the threadIdentifier for a received push in a notification service extension to be the same for several pushes.
But if within the iPhone Settings / Notifications the user selects to display pushes as List and turns off Notification Grouping, then each notification resulting from the push appears on its own separately.
Is there something other than thread-id/threadidentifier that is used to programmatically group them? If not then whats the point of these as grouping and display is actually under the control of user.
Hi Apple Support team,
I would like to inform you that we were receiving push notifications to all regions. Recently we were facing push notifications are not receiving to brazil region. For all other regions we are receiving. We are using same APSN certificate. Any region specific permissions do we need to add. Please let me know. Thanks.
How do i add the red bubble badge notification on the app for unread in app messages
Topic:
App & System Services
SubTopic:
Notifications