Notifications

RSS for tag

Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

Posts under Notifications subtopic

Post

Replies

Boosts

Views

Activity

NSUserNotificationsUsageDescription only works for certain locales
I'm trying to provide custom localized descriptions for the iOS notification permission popup in my app, which supports multiple locales. To achieve this, I'm using InfoPlist.strings files per locale with the following keys: NSUserNotificationsUsageDescription NSUserTrackingUsageDescription The issue I'm facing is that NSUserTrackingUsageDescription is working correctly across all tested locales, but NSUserNotificationsUsageDescription only works for some locales. Locales tested: Working: ja, tr, fr-CA Not working: fr-BE, nl-BE In each case, the correct localized NSUserTrackingUsageDescription appears, but the NSUserNotificationsUsageDescription falls back to the default or does not appear as expected in fr-BE and nl-BE. I'm using Xcode 16 and testing on both iOS 18 simulator and physical devices, and the issue is consistent across both. Any insights on whether this is a known issue in iOS or if there are additional steps needed for NSUserNotificationsUsageDescription to localize properly would be greatly appreciated.
1
0
217
Jun ’25
Remote Notifications delayed on device
We have been getting several reports in the past 2 weeks of APNs notifications being either heavily delayed or not delivered at all. We have two apps, one of which has a Notification Service Extension and one of which does not. We have had users of both reporting sporadic notification problems. Looking at the sysdiagnose logs from one example, it looks like the notification was actually processed by our notification extension in a timely fashion, but was not displayed to the user. An example event we investigated it the following (now perhaps a little long in the tooth): 2025-10-31T14:32:54 apnsId=EE3E002D-26DE-B4F5-5E9B-5E0C1E1B6B3D We think we have correlated this with device logs: default 2025-10-31 10:32:54.472054 -0400 [EDE9521D-8A65-4588-8AE8-D3D78B9E5EA5] Received replacement content for notification request 859D-ABC7 [ hasContent: 1 attachments: 0 ] However there is no other reference until the app was launched about 1.5 minutes later: default 2025-10-31 10:34:26.875327 -0400 [..] Got 1 delivered notifications [ hasCompletionHandler: 1 ] When trying to reproduce, when I saw notifications bannered, the trace I saw was "Got 0 delivered notifications". What's the significance of "Got 1 delivered notifications" in this case? Historically, SpringBoard logs have shown detailed trace about the handling of notifications (which was very useful in narrowing down the slowness of notifications due to Apple Intelligence, reported on our side as FB16253547, which doesn't seem to have been triaged but it looks like was resolved around iOS 18.2.1 or iOS 18.3); however it seems that now sysdiagnoses are only containing <1 minute of trace from SpringBoard. Is there any way to extend the trace from SpringBoard that is included in sysdiagnoses? I see there was also https://developer.apple.com/forums/thread/806367 around the same time we started receiving reports. However I think my hypothesis is that this is a client-side issue, and notifications are being delivered to devices, just not presented correctly. Will try and collect a bit more data and file some Feedbacks and provide them here, but wanted to also flag here in case there are any others experiencing similar.
5
0
244
Nov ’25
No notification sound when CarPlay is connected
We're building a taxi driver app. Our goal is simple: Play a notification sound when a new ride request arrives — even if the iPhone is connected to CarPlay. We use Firebase push with "sound": "default" and "interruption-level": "time-sensitive". The app requests .carPlay and uses a category with .allowInCarPlay. Everything works when CarPlay is disconnected — we get sound and banner. But when connected to CarPlay: the push is delivered silently, no sound is played (even on the phone), Siri Announce is enabled, but nothing is spoken. Questions: Is notification sound blocked when CarPlay is active, unless the app has CarPlay entitlement? Is Siri Announce the only way to notify the driver audibly in this case? Would getting a CarPlay entitlement (e.g. CarPlay.communication) fix this without building a full CarPlay UI? Thanks — all we need is a reliable sound alert when a new ride comes in.
2
0
107
Jun ’25
APNS Connection Timed out
This error has been continuously occurring for about 9 hours. We have not replaced the certificate, modified the server code, or changed the firewall policy. Some requests succeed, but many are timing out, with several timeouts occurring every minute. We are unable to find the cause. Please help. APNS Exception io netty channel ConnecttimeException: Connection timed out
APNSOutboundHandler api.push.apple.com/17.188.169.28:443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 ...
2
0
714
Apr ’25
Push Notifications
以下の問題が発生しています: 特定のデバイスでプッシュ通知が受信されません。 考えられる原因は何でしょうか? プッシュ通知は自社のサーバーから送信しており、APNs(Apple Push Notification service)からは正常な応答が返ってきています。 ユーザーはデバイスで通知が有効になっていることを確認しており、ネットワークの問題も報告されていません。 この問題は複数のユーザーに発生しています。
1
0
91
Jul ’25
Unable to Receive APNs Device Token in Unity iOS App Despite Proper Configuration
I’m currently developing an iOS app built in Unity, exported to Xcode for signing and deployment. The app needs to register for Apple Push Notifications (APNs) to retrieve the device token and register it with a backend service (PlayFab). Despite enabling the required capabilities and entitlements, the app never receives a device token — the authorization request succeeds, but the token remains empty (req.DeviceToken is null in Unity). I’ve confirmed that the issue occurs before PlayFab or Firebase are involved, meaning the app never receives the token from Apple Push Notification service (APNs) itself. The Unity script I am using is: #if UNITY_IOS using UnityEngine; using Unity.Notifications.iOS; using PlayFab; using PlayFab.ClientModels; using System.Collections; using System; public class iOSPushInit : MonoBehaviour { private const int MaxRetries = 5; private const float RetryDelay = 2f; // seconds void Start() { Debug.Log("🛠 iOSPushInitDebug starting..."); StartCoroutine(RequestAuthorizationAndRegister()); } private IEnumerator RequestAuthorizationAndRegister() { // Request Alert + Badge + Sound permissions and register for remote notifications var authOptions = AuthorizationOption.Alert | AuthorizationOption.Badge | AuthorizationOption.Sound; using (var req = new AuthorizationRequest(authOptions, true)) { Debug.Log("⏳ Waiting for user authorization..."); while (!req.IsFinished) { yield return null; } Debug.Log($"🔔 Authorization finished at {DateTime.Now}: granted={req.Granted}, error={req.Error}"); if (!req.Granted) { Debug.LogError("❌ User denied notification permissions! Cannot get APNs token."); yield break; } // Authorization granted → check for device token int attempt = 0; string token = req.DeviceToken; Debug.Log($"req.DeviceToken: {req.DeviceToken}"); while (string.IsNullOrEmpty(token) && attempt < MaxRetries) { attempt++; Debug.Log($"ℹ️ APNs token not available yet. Attempt {attempt}/{MaxRetries}. Waiting {RetryDelay} seconds..."); yield return new WaitForSeconds(RetryDelay); token = req.DeviceToken; } if (string.IsNullOrEmpty(token)) { Debug.LogWarning("⚠️ APNs token still null after multiple attempts. Try again on next app launch."); yield break; } Debug.Log($"📱 APNs Token acquired at {DateTime.Now}: {token}"); // Register with PlayFab var request = new RegisterForIOSPushNotificationRequest { DeviceToken = token, SendPushNotificationConfirmation = false }; PlayFabClientAPI.RegisterForIOSPushNotification(request, result => Debug.Log("✅ APNs token successfully registered with PlayFab."), error => Debug.LogError("❌ Failed to register APNs token with PlayFab: " + error.GenerateErrorReport())); } } } #endif When running on a real device (not simulator), the following is logged in Xcode: 🔔 Authorization finished: granted=True, error= ℹ️ APNs token not yet available. Try again on next app launch. In the Xcode console, I do not see the expected APNs registration message: [Device] Registered for remote notifications with token: <...> Environment Details: Engine: Unity 6000.2.6f2 Notifications package: com.unity.mobile.notifications 2.4.2 Xcode: 16.4 (16F6) iOS Device: iPhone 12, iOS 26.0.1 Testing Method: Building directly from Unity → Xcode → real device Signing mode: Automatic (with correct Team selected) Certificates in account: Apple Development certificate (active) Apple Distribution certificate (active) Provisioning Profile: Type: App Store (also tested Development profile) Enabled Capabilities: Push Notifications, In-App Purchase App ID Capabilities: Push Notifications: Enabled Development SSL certificate: Present Production SSL certificate: Not generated (yet) Background Modes -> remote notifications What I Have Verified: ✅ Push Notifications capability is enabled in the Xcode target (not UnityFramework). ✅ Team and Bundle Identifier match my Apple Developer App ID. ✅ App ID has Push Notifications enabled in the Developer Portal. ✅ Tested on a real iOS device with working internet. ✅ Rebuilt and reinstalled app after enabling Push Notifications. ✅ Authorization dialog appears and permission is granted by user. How can I resolve this issue?
1
0
80
Jan ’26
Push notification volume for custom sound
Is there a way to configure the APNS notification sound volume to be louder? I am implementing some custom sounds(narrative sentences) for APNS, it does play the custom sound, but the volume of the custom sound is not loud enough even though I had set the device's volume and "RingTone and Alerts" volume to max. I tried to amplify the custom sound file, it does play louder but the result is minimum if I want to maintain the quality of the sound without it been distorted. I tried to use Notification Service Extension, AVAudioPlayer and AVAudioSession to play the sound, it does play louder in max volume compare with relying on default sound payload in APNS, but the problem is AVAudioPlayer and AVAudioSession do not seems to be usable when the application is in background or killed state, is there any other alternative I could use?
3
0
204
Apr ’25
APNS notifications - too quiet custom sound
Our application is designated to be used in a quite noisy environment (childcare facility) so we have implemented really annoying custom sounds. Unfortunately the system audio session playing custom sounds is apparently limited to half of the device volume possibility, even though the user sets full volume in the settings. How to change this behaviour to get louder notification sounds? To be clear, I don't want to overcome user settings. If the user sets quieter volume or he sets the silent mode, the application should be silent too. I just need that 100% volume settings is actually 100% device volume. This is a really critical feature for us and for our customers. We have already tried to ask for the critical alerts and we have been rejected.
2
0
146
Jan ’26
Device token not being extracted - iOS app registered for push notifications but callback methods not called
Background: The project was created in Xcode 5, then recreated in new Xcode. Before migration, push notifications worked without issues, after migration device token stopped being extracted. Problem: iOS app registers for push notifications, but didRegisterForRemoteNotificationsWithDeviceToken or didFailToRegisterForRemoteNotificationsWithError methods are not being called. Current situation: App is registered for push notifications (isRegisteredForRemoteNotifications = true) Notification permissions are granted Entitlements are configured correctly (aps-environment: development) Bundle ID: com.autoserviceonline.app Team: BUSINESSVISION COMPANY, TOO (NS3FSG45V7) But callback methods are not being called What I've already tried: Deleted and recreated all App IDs in Apple Developer Portal Cleared Xcode cache and derived data Created new APNs certificates and provisioning profiles Removed "ghost" certificate from Keychain Access Problem persists Additional information: Also noticed that Push Notifications Console opens non-existent project "BV.TestSwiftData" with Personal Team instead of current corporate App ID com.autoserviceonline.app. These issues might be related to project migration from old Xcode. Request: Why iOS doesn't call callback methods for device token, although registration was successful?
1
0
80
Jul ’25
Not receiving apple server notification v2 on production URL
Hello, previously i have tested the purchase via test flight and the server notification was sent to my sandbox url. Now when I made the purchase from live app, my server did not receive any notification even though the production url was the same as the sandbox url. The purchase was for a consumable product. Please help, thanks.
2
0
540
May ’25
CarPlay notifications unsupported for Driving Task apps in iOS 18.6
I have my app configured as a Driving Task app with the entitlement and provisioning profile correctly set up. I am also requesting the ".carPlay" notification authorization option and setting up the carplay notification category with the ".allowInCarPlay" category, both without error. When testing with the iPhone and carplay simulators the user notifications I send are appearing on the phone but not in carplay. When I check the notification settings with UNUserNotificationCenter.current().getNotificationSettings() I see that carplay is shown to be not supported ("carPlaySetting: NotSupported"). The CarPlay Developer Guide 2025-06-09 (which is the version currently referenced in the Apple docs) states that "Starting in iOS 18.4, notifications are also supported in CarPlay driving task apps". Has this discrepancy been addressed anywhere, or is this an open issue? My software versions: MacOS: Sequoia 15.6 XCode: 16.4 iPhone Simulator: iPhone 16 with iOS 18.6
2
0
122
Aug ’25
Is there a way to dynamically configure Actionable Notifications?
Hello, We are trying to implement Actionable Notifications on iOS via Remote Notifications. According to Apple’s official documentation (Declaring Your Actionable Notification Types), it is recommended to register notification categories at launch time. However, in our use case, the number of buttons and their actions in the Actionable Notification are determined at the time of the Remote Notification request. This means that we cannot predefine the categories at app launch but need to dynamically configure them based on the payload of the Remote Notification. Our Approach We are considering setting aps.mutable-content = 1 and using Notification Service Extension to modify the categoryIdentifier dynamically. Below is the JSON payload we plan to use for Remote Notifications: { "aps": { "alert": { "title": "New Message Received!", "body": "Check out the details." }, "category": "DYNAMIC_CATEGORY", "mutable-content": 1 }, "categoryData": { "id": "DYNAMIC_CATEGORY", "actions": [ { "id": "REPLY_ACTION", "title": "Reply", "options": ["foreground"] }, { "id": "DELETE_ACTION", "title": "Delete", "options": ["destructive"] } ] } } Questions: Can we dynamically configure Actionable Notifications based on the Remote Notification payload? If we set categoryIdentifier in Notification Service Extension’s didReceive(_:withContentHandler:), will users still see the correct action buttons even if the app is terminated? What is the recommended approach to dynamically configure Actionable Notifications at the time of receiving the Remote Notification, rather than at app launch?
0
0
100
Mar ’25
Case-ID: 14080335 Push notification requests to iOS devices using APNs (HTTP/2) time out
We are currently developing a WebAPI service that uses APNs (HTTP/2) to send push notifications to iOS devices. (Using PushSharp's HTTP/2 support) The WebAPI service is running on IIS using .net framework 4.8 and c#. The connection to APNs is always maintained, and the connection is checked every 30 minutes using a dummy token Ping. KeepAlivePeriod = 30 minutes and KeepAliveRetryPeriod = 10 seconds have also been set. However, the following issues are occurring. Although the Ping sent immediately before was successful, a TimeoutException occurs in the notification request sent a few minutes later. There is no explicit disconnection notification from APNs, and the connection appears to be silently disconnected. Once a TimeoutException occurs, it occurs frequently afterwards. Below is an excerpt from the log. Apple Notification Failed for some unknown reason 1-1: One or more errors occurred. Apple Notification Failed for some unknown reason 1-2:System.TimeoutException: The operation timed out. In light of this issue, I would like to be advised on the following two points. Are there any official specifications regarding the lifecycle and expiration date of APNs HTTP/2 connections? Even if pings are sent periodically, is there a timeout or other setting that disables the connection on the APNs side? What are the conditions that would cause APNs to silently terminate a connection? For example, could this be due to inactivity, TLS restrictions, network maintenance, etc.? If you have any official documentation or technical guidelines to improve the reliability of this system, we would appreciate it if you could share them with us. Thank you in advance.
3
0
282
May ’25
Call screening now working
I’m getting calls from Pakistan every hour. I cant block them because it’s a different number every time. I have downloaded the new beta version of the upcoming software update and it allows you to set to ask a question before unknown callers ring through. It’s not working and my phone is constantly ringing. I can’t block unknown callers as I use my phone for work. How can I silence ringing from calls specifically from Pakistan Using the country code?
0
0
57
Oct ’25
What is the point of thread-id/grouping in push notifications if grouping depends upon user preferences?
There's plenty of articles out there about programatically grouping push notifications. However I have tried setting the thread-id in the push payload when sending a push, or setting the threadIdentifier for a received push in a notification service extension to be the same for several pushes. But if within the iPhone Settings / Notifications the user selects to display pushes as List and turns off Notification Grouping, then each notification resulting from the push appears on its own separately. Is there something other than thread-id/threadidentifier that is used to programmatically group them? If not then whats the point of these as grouping and display is actually under the control of user.
1
0
100
Mar ’25