Extended “Waiting for Review” & No Communication Despite Multiple Contact Attempts

Hello,

I would like to formally raise a concern regarding an ongoing lack of communication in the review process.

Two of my applications have been in the “Waiting for Review” stage for an unusually extended period. During this time, I have:

• Sent multiple support emails • Submitted an expedited review request • Attempted to follow up through official channels

Despite these efforts, I have not received a single response or status update.

I understand that review timelines can fluctuate depending on workload and complexity. However, prolonged silence without acknowledgment creates uncertainty and directly impacts release planning, user acquisition strategy, and overall operational decisions.

This is not a complaint about review duration alone. It is primarily about the absence of communication. Even a brief confirmation or estimated timeline would significantly improve the situation.

I respectfully request clarification on the status of these submissions and the reason for the continued “Waiting for Review” state.

I sincerely hope this matter can be resolved promptly.

Thank you for your time.

Best regards, Berkay