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Apple Developer Account Terminated (No Email Notice) - Seeking Advice on Investigation & Appeal Process
Hi everyone, Our Apple Developer account (ID/Email: [*****]) was suddenly disabled, showing "Terminated" status in the backend, but we received no violation notice via email. Current issues: Context: Last operation before termination: "App submission" No warning emails or policy violation details received (checked spam folder) Attempted Solutions: Submitted appeal via Developer Support Page, no response yet Reviewed all apps against 《App Store Review Guidelines》, no obvious violations found Questions: Are there alternative ways to contact Apple support directly? What are common causes for such terminations (e.g., payment issues, account association risks)? Should we create a new account, or is reinstatement possible? Note: Sensitive details redacted. Will provide more info if needed. Thanks for any advice!
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960
Mar ’25
Download and Store Custom Notification Sound for Playback in All App States (Foreground, Background, and Terminated)
I want to implement a feature where a custom notification sound file is downloaded from the server when the app is first launched and stored locally on the device. When a push notification arrives, the stored sound should be played in all app states, including foreground, background, and terminated (killed) state. Does anyone have an idea on how to implement this in iOS? Specifically, I am looking for guidance on: 1)Downloading and storing the sound file securely on the device. 2)Using the locally stored file for push notification sounds. 3)Ensuring the sound plays correctly in all states, including when the app is not running.
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124
Apr ’25
No Connection To Mobile Data
I installed the new developer beta 26 yesterday, but since that I only have problems with my iPhone. Besides not being able to update the software bc an error appears, I also don‘t have the abbility to use mobile data. If I try to, it only says „could not activate mobile data network“. I already tried to restart the phone, to reset it or to take the SIM out and in
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50
Jun ’25
Wireless CarPlay
i am running iOS 18.5 beta 3 (iPhone 16 pro max) and my phone will not connect wirelessly to any of my vehicles. When connected via the apple certified usb-c cord, it will connect just fine. I have removed all vehicles from my phone, then removed my phone from both vehicle, reconnected, and it still will not connect wirelessly.
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May ’25
Question regarding ethernet over USB-C
Hello, I have a question regarding the ethernet-over-USB-C stack within iOS/iPadOS. It seems that when manually assigning an IP on this interface within iOS, the IP is stored. Therefore, when disconnecting (the USB-C cable) and reconnecting to another device for a subsequent ethernet connection, the iOS device will always default to the previously assigned IP address (obviously, this isn't the case if the other end is a DHCP server). So, within the iPhone's Ethernet-over-USB-C driver, I was curious if iOS just keeps the assignment based on the MAC of the local USB-C interface, or is stored information tied to some other identifier? Is there a way to override this behavior? Thank you
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Jun ’25
Problems Publishing with User Tracking
Hello, I'm trying to publish my app, but I'm constantly getting rejected by Apple. They're telling me I'm having issues with tracking user data. This item has been rejected for the following reasons: 5.1.2 Legal: Privacy - Data Use and Sharing I've indicated that I don't use this data for ads, that it's only used for personalization and to understand who saves items. I added the NSUserTrackingUsageDescription property to the info.plist. I run AppTrackingTransparency.requestTrackingAuthorization() when the user logs into the app, displaying a warning message. I'd say I meet all the requirements they've set for me, but they still haven't approved my app. What do you recommend? How can I speak to a physical person who can help me? Thank you very much and best regards.
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Mar ’25
Iphone mirroring not functioning properly
After I got my repaired phone back from the shop, I noticed that iphone mirroring is not functioning like normal. I tried every solutions from deleting the .plist files and reset my phone's connection, but now it seems like the problem comes from the mirroring app itself. After deleting the .plist file and resetting the MBP, the setup for the mirroring app won't let me continue, as clicking the "continue" button only flash the descriptions of the mirroring feature for a slight moment, then return to the same setup UI as before. Is there anyway to completely delete and reinstall this app so that it functions again?
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125
Mar ’25
WalletUIExtention alert "Unable to add card"
I download a demo from:https://applepaydemo.apple.com/wallet-extensions And I run my WalletUIExtention,but it's failed. This is some key in my info.plist <key>NSExtensionMainStoryboard</key> <string>MainInterface</string> <key>NSExtensionPointIdentifier</key> <string>com.apple.PassKit.issuer-provisioning.authorization</string> <key>NSExtensionPrincipalClass</key> <string>MyAUViewController</string> But I found that deleting the key: NSExtendesionPrincipalClass or NSExtendeionMainStoryboard in the info.plist file can make it run. Should I delete the key ? Whitch key ? This is it alert: This it's message: 2025-05-06 09:15:02.946890+0800 WalletUIExt[626:13530] Successfully load keyboard extensions Line: 1 Col:1 2025-05-06 09:15:02.972702+0800 WalletUIExt[626:13597] [xpc.exceptions]<NSXPCConnection: 0x2830c30c0> connection from pid 584 on mach service named com.bank.app.WalletUIExt.viewservice: Exception caught during decoding of received selector __connectToViewControllerFromRemoteViewController:replyHandler:, dropping incoming message. Exception:<NSXPCDecoder: Qx12a82bc00> received a message or reply block that is not in the interface of the remote object (__connectToViewControllerFromRemoteViewController:replyHandler:),
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May ’25
Apple Music Preview URLs from MusicKit
Hey guys, I've been searching high and low for some clarity when it comes to this topic. Essentially, what is the legality/risk of using apple music previews in my app. Does Apple license the previews meaning they are fair to use as long as I link to that URL? Do i need to license every song individually? I can not find anything concrete out and while the apple team let my app (that currently plays preview urls) on the app store I know that doesn't necessarily legally cover me. Any input is appreciated, i know this is a pretty niche area.
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105
Jun ’25
Merge 2 Apple IDs
Now that Apple is allowing users to merge two Apple IDs, how does one remove/delete songs from the Primary Apple ID music library? Is it a no-no to merge two Apple IDs? The notes on merging suggest this is a problem but offer no workaround. The only option I can see is to hide songs. Is this sufficient to allow the merging of two Apple IDs?
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Mar ’25
iOS RN app crashing with NSInvalidArgumentException
I am facing iOS app crash on app start, below is stack trace of crashed thread OS Version: iOS 18.3.2 (22D82) Report Version: 104 Exception Type: EXC_CRASH (SIGABRT) Crashed Thread: 28 Application Specific Information: *** -[__NSDictionaryM setObject:forKey:]: key cannot be nil Thread 28 Crashed: 0 CoreFoundation 0x323b575fc 1 libobjc.A.dylib 0x31e649244 objc_exception_throw 2 CoreFoundation 0x323b3f224 3 libloader 0x10651eba4 4 libloader 0x10653f3b4 5 libdispatch.dylib 0x3336a8248 6 libdispatch.dylib 0x3336a9fa8 7 libdispatch.dylib 0x3336b15cc 8 libdispatch.dylib 0x3336b2124 9 libdispatch.dylib 0x3336bd38c 10 libdispatch.dylib 0x3336bcbd8 11 libsystem_pthread.dylib 0x43965d680 _pthread_wqthread 12 libsystem_pthread.dylib 0x43965b474 start_wqthread
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Apr ’25
I noticed that the Uber Driver app is able to get location in background without the permissions (How?)
The Uber Driver app is able to get background location and there’s no way to turn it off from settings. Unlike other apps where there’s always an option to turn off background location from settings. Is this a bug or special treatment for big companies? this matters to me because we’re in a similar business but our app has to request background permissions, explicitly. I am attaching both of the screenshots here for you to compare and see. Please note that I verified personally that Uber Driver app is able to get background location.
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2.2k
May ’25
Developer Program enrollment stuck in review for nearly 3 months – any advice?
Hello, I'm reaching out to see if anyone has experienced a similar issue and can share any advice. We submitted our Apple Developer Program enrollment nearly three months ago, and the status has remained “In Review” ever since. We've contacted Apple Support several times by email, but all the responses have been generic – simply stating that the application is still under review, with no indication of what's causing the delay. To clarify: Our company is legally registered in Saint Vincent, but our development operations and team are based in the Philippines, which is also where the enrollment was submitted. We have no unresolved communications or pending documentation requests from Apple. This extended delay is starting to affect our business operations. Has anyone else experienced such a long review time? Were you able to escalate the issue successfully or get a more specific response from Apple? Any tips or insights would be greatly appreciated. Thank you!
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Jun ’25
Invalid Binary uploading app in TestFlight
Hello, While we are uploading our App in TestFlight for external testing then after 1 minute we are getting invalid binary issue. Issues have been mentioned below. ITMS-91061: Missing privacy manifest - Your app includes “Frameworks/Capacitor.framework/Capacitor”, which includes Capacitor, an SDK that was identified in the documentation as a commonly used third-party SDK. If a new app includes a commonly used third-party SDK, or an app update adds a new commonly used third-party SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. ITMS-91061: Missing privacy manifest - Your app includes “Frameworks/Cordova.framework/Cordova”, which includes Cordova, an SDK that was identified in the documentation as a commonly used third-party SDK. If a new app includes a commonly used third-party SDK, or an app update adds a new commonly used third-party SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. we are using ionic6 with capacitor 4. We are using camera , location, calendar , push notification with firebase. How to resolve it?
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Apr ’25
CarPlay music sound output from iPhone after enabled Enhanced Siri
With CarPlay communication plugin R18.1, I followed these steps to integrate Enhance siri, the music sound was output from carplay and there is no option for output to Car. ============================================ Enhanced Siri Declare supported audioFormats for the AuxIn and AuxOut streams Since the AuxIn and AuxOut streams for Siri do not have to be both active at the same time, the accessory must claim audio formats support for AuxIn Audio and AuxOut audio independently. The audio formats for each stream can differ from each other (48KHz for AuxOut and 16KHz for AuxIn). The new audio types represent these new streams - AuxIn/speechRecognition & AuxOut/speechRecognition. Check if connected device supports the feature AirPlayReceiverSessionHasFeatureEnhancedSiri() Claim support in the Setup Response message if device supports the feature Add kAirPlayKeyAccessoryEnabledFeature_EnhancedSiri key through the AirPlayReceiverServer delegate AirPlayReceiverServerCopyProperty_f function for the kAirPlayKey_AccessoryEnabledFeatures key. Helper function: CFArrayAppendValue() Add Enhanced Siri parameters dictionary in the INFO message Add dictionary through the AirPlayReceiverServer delegate AirPlayReceiverServerCopyProperty_f function for the kAirPlayKey_EnhancedSiriInfo key. kAirPlayKey_EnhancedSiriInfo dictionary parameters: Voice activation of Siri - kAirPlayKey_EnhancedSiriVoice Current language of voice model - kAirPlayKey_VoiceModelCurrentLanguage Supported languages of voice model - kAirPlayKey_VoiceModelSupportedLanguages Enhanced Button activation of Siri - kAirPlayKey_EnhancedSiriButton Supported zone(s) if any - kAirPlayKey_SupportedSiriTriggerZones Update AudioStream Get state of the AuxIn state by providing an implementation of AudioStreamUpdateState() - Off, local buffering, or streaming to device. Decouple input streams from output streams. AuxIn is an independent input stream only. The property kAudioStreamProperty_Direction will provide the necessary information if the stream is input, output or input & output. Provide a handler for the AirPlayReceiverSessionDelegate setEnhancedSiriParams_f This will provide additional information: Activation type Setting the language of the voice model Invoke the Communication Plugin to start buffering Once the activation type has been specified, the accessory can request the plugin to start buffering using AirPlayReceiverSessionAuxInStart(). Use the new APIs to trigger Siri: AirPlayReceiverSessionRequestSiriActionWithLatency() AirPlayReceiverSessionRequestSiriVoiceActivationWithLatency() AirPlayReceiverSessionRequestSiriVoiceActivationWithSample() Button presses and voice activations should use this new APIs which adds a timestamp of the activation. These APIs allow a choice of a latency or a sample for button and voice activations. If there is a delay between the user pressing the button to notifying the device on the button press, this latency value should represent this time. If the accessory can determine which zone activated, it can provide the zone with the request. Invoke the Communication Plugin to stop buffering You may need to invoke the plugin to stop buffering (AirPlayReceiverSessionAuxInStop()) if exclusive access to the microphone is necessary. Such instances may include but not limited to: Native voice recognition session Telephony Another stream function which uses the microphone starts modesChanged notification can be used to determine if a resource is being used Note, if the session ends, the plugin will automatically stop buffering
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Mar ’25
Facing error in making archive from terminal for iOS Project with React Native.
Ld /Users/devops.mac1/Library/Developer/Xcode/DerivedData/MyJio-fwrzosmtfndowdejljdqbqhcfkjo/Build/Intermediates.noindex/ArchiveIntermediates/*****Production/IntermediateBuildFilesPath/UninstalledProducts/iphoneos/jsi.framework/jsi normal (in target 'React-jsi' from project 'Pods') Facing this error while trying to archive an iOS project through terminal in Mac Agent. The having react native code too. Unable to resolve.
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May ’25
BLE advertisement
Dear Apple: After upgrading to version 26 of the iPhone, when broadcasting using the local name, the iPhone 15 Pro Max was truncated to iPhone 15 Pro Ma with a type of 08 (shortened), but the overall length of the broadcast did not exceed 31 bytes
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93
Jun ’25
Passwords app stopped working with latest update?
I updated my Macbook Pro this week, macOS Sequoia 15.3.2 and now the Password app isn't working. When I log into my regularly saved sites, and I click user name, the Password app login modal pops up, but when I click it, NOTHING happens. If I manually type in my user name (which was unnecessary prior to the recent update), then SOMETIMES I get the fingerprint, but most times I don't. I am using the Chrome browser. I have attached a screenshot of the typical issue I experience.
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334
Mar ’25
Screen Time Api
Screen time api problem selector also can not pull personalized computer names what does not do man does this condition only required me to pull their names the error is the value of 'ApplicationToken' (aka 'Token') type says h token and wants to pull their ads
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99
May ’25