Hello, this may not be the correct place to ask this question so I apologize in advance if this is the case.
We are currently having some issues when attempting to restore device back ups via iCloud that where previously enrolled to our MDM solution, as upon the restore no app data seems to be persisted over (we have tested restoring the backup on the same device and we have been able to have data persist between wipes)
On the initial device we have ensured that the restrictions
allowCloudKeychainSync
allowManagedAppsCloudSync
are set to true, and can see that the initial devices back up has the app data backed up, yet despite this data is not persisted when restoring from back up on a new device.
On the device where the back up was initially done when restoring the applications are applied but indicated that they must be re-installed via our management console, once the app has been uninstalled and reinstalled the old data does show up, when applied to the new device our mdm solution pushes down the app.managed config but the device treats it as a new install.
Could this possibly be due to us using Device Licensing when assigning apps? Or is it due to the intial device only performing a token update request when restoring and the new device going through the entire checkin proccess?
Both devices are provisioned via DEP, and applications where assigned initially via VPP
Any insight on this would be useful
(For reference this is an MDM solution of our own making so we are attempting to sus out if there is a configuration issue we could be overlooking).
Explore the intersection of business and app development. Discuss topics like device management, education, and resources for aspiring app developers.
Selecting any option will automatically load the page
Post
Replies
Boosts
Views
Activity
We are going to replace our iPhone SE to iPhone 16e.
The issue is that we are unable to install an in-house app on the new iPhone 16e. The app works on the iPhone SE
Both phones run on the same iOS version (18.5)
Has anyone else experienced the same issue?
I initially thought the iPhone 16e was the successor to the iPhone SE
Topic:
Business & Education
SubTopic:
Device Management
We install two in-house apps.
The first app is installed using the standard in-house method, while the second app is installed via MDM commands.
Both apps share the same Team ID and use Keychain sharing to exchange data.
However, when the MDM profile is deleted and the second app is removed, the first app intermittently encounters issues and does not function properly.
However, when the MDM mobileconfig is reinstalled and the second app is installed again, the first app that was not functioning starts working properly.
We have thoroughly reviewed the logs but have not been able to find a solution.
Your assistance would be greatly appreciated.
We have extracted and attached the device logs that were generated during the error occurrence.
log.log
I'm currently implementing a managed app using the new AppConfig specification. I referred to Apple's official documentation: Specifying and decoding a configuration.
Based on the example provided in the "Publish your configuration specification" section, I structured my application configuration plist like this:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN"
"http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>configuration</key>
<dict>
<key>account</key>
<dict>
<key>username</key>
<string>test user</string>
<key>password</key>
<string>test 123</string>
</dict>
<key>domain</key>
<string>test example.com</string>
</dict>
</dict>
</plist>
When I deployed this configuration via my MDM server, the server reported valid for the activation, configuration and asset (which is the plist), but the configuration did not reflect or apply within my app. My app was unable to retrieve these settings.
After some troubleshooting, I found that removing the top-level <key>configuration</key> wrapper resolved the issue. The following plist structure successfully pushed the configuration to my app:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN"
"http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>account</key>
<dict>
<key>username</key>
<string>test user</string>
<key>password</key>
<string>test 123</string>
</dict>
<key>domain</key>
<string>test example.com</string>
</dict>
</plist>
My question is:
Is the inclusion of the <key>configuration</key> wrapper (as shown in the Apple documentation example) incorrect for the current AppConfig implementation? Or is this structure intended for a future release (e.g., iOS 26 or beyond) and the documentation implicitly refers to it, causing confusion for current implementation?
Any clarification would be greatly appreciated!
Thank you!
I am a developer distributing an enterprise app.
Recently, some users have intermittently encountered an error message on iOS 18.5 stating:
"Unable to install this app because its integrity could not be verified."
While the issue could not be reproduced on iPhone 15 / iOS 18.5, we have received reports that it does occur on the following devices:
iPhone 14 / iOS 18.5,
iPhone 14 Pro / iOS 18.5,
iPhone 14 Plus / iOS 18.5,
iPhone 16 Pro Max / iOS 18.5,
Are there any known issues or recommended solutions regarding this behavior?
Thank you in advance for your assistance.
Topic:
Business & Education
SubTopic:
General
Hi guys, I need to configure a VPN to work only for specific apps. I already have a supervised iPhone, and I’ve successfully configured the VPN, but right now it applies to the whole phone. I need it to work just for some apps.
I tried using both Apple Configurator and iMazing, but I can’t find this option there.
I created a provisional profile from apple developer portal for my iOS app. The expiry date shown in the profile is 21-April 2026. However, when I build the app with this provisional profile the expiry date shown in the app is 11 Dec, 2025. My iOS distribution certificate expires only in November 2026. I see a embeded.mobileprovision profile inside the app, and it has an expiry of 11-Dec-2025. I did a clean build,, cleared unnecessary profiles from profile folder, created a new provisional profile and tried, but nothing seems help.
We have a few apps, and no other app has this issue. We do annual release of all apps together for provisional profile renewal. As this app expiry is different, it will cause lot of difficulty for us next year. Will you please help me to resolve this issue?
Thanks.
Hi Apple Team & Community,
The new Introduction of Platform SSO during ADE Enrollment is Great And we tried implementing this. As a Rule mentioned in the Documentation Initially MDM Server should send 403 response with Response Body adhering to ErrorCodePlatformSSORequired when HTTP Header for MachineInfo request contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true
There are contradictory claims mentioned in Document,
In Process Platform SSO Required Response it is mentioned that MDM Server should send body as JSON Object for ErrorCodePlatformSSORequired Example below
>>>>> Response
HTTP/1.1 403 Forbidden
Content-Type: application/json
Content-Length: 558
{
"code": "com.apple.psso.required",
"description": "MDM Server requires the user to authenticate with Identity Provider - BY MEMDM",
"message": "The MDM server requires you to authenticate with your Identity Provider. Please follow the instructions provided by your organization to complete the authentication process - BY MEMDM",
"details": {
"Package": {
"ManifestURL": "https://platform-sso-node-server.vercel.app:443/manifest"
},
"ProfileURL": "https://platform-sso-node-server.vercel.app:443/profile",
"AuthURL": "https://platform-sso-node-server.vercel.app:443/auth"
}
}
But in the same Document a Sample HTTP Response was Provided but seems to be XML format as below
>>>>> Response
HTTP/1.1 403 Forbidden
Content-Type: application/xml
Content-Length: 601
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Code</key>
<string>com.apple.psso.required</string>
<key>Details</key>
<dict>
<key>ProfileURL</key>
<string>https://mdmserver.example.com/psso.mobileconfig</string>
<key>Package</key>
<dict>
<key>ManifestURL</key>
<string>https://mdmserver.example.com/psso-app.plist</string>
</dict>
<key>AuthURL</key>
<string>https://idp.example.com/authenticate</string>
</dict>
</dict>
</plist>
From Github I assume that both Response Types are welcomed hence I tried with Both
Followed in JSON Mode, I redirected the HTTP request if MachineInfo contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true to https://platform-sso-node-server.vercel.app/redirectedDEPJSON
Followed in XML Mode, I redirected the HTTP request if MachineInfo contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true to https://platform-sso-node-server.vercel.app/redirectedDEPXML
In both Response Modes OS is not proceeding after and a error Stating Enrollment with Management Server Failed , Forbidden request (403) appears
Can someone kindly guide on where I missed, or is this any OS Bug in Tahoe 26?
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Apple Business Manager
Device Management
Platform SSO
"To receive payments from Apple, you must add a bank account."
As an Apple "Individual" developer, can I accept payments to my corporate card?
this issue is posted on Community multiple times. I am here out of desperation after opening a case on IT support. when a user fills out their application, uploads resume - all of that info is saved. however, when you click "submit," the button does not work.
I (along w/tons of other ppl) have tried all the usual remedies: clear cache, try different browsers, try different networks, try different devices - NOTHING WORKS.
this is maddening b/c it is affecting my life and career. this is an urgent need.
it is also disappointing that there is no tech support for the Careers site! this was confirmed by IT support today, they could not find anything and sent me here instead.
please help! I was an apple contractor last year and want to come back but can't even submit my application.
Topic:
Business & Education
SubTopic:
General
We have an office application used internally within our enterprise. The Provisioning Profiles (PP) for the app were about to expire, so we updated the PP and released a new version. However, we've encountered an issue where some users did not update their phones in time. After the app expired, they found it unusable and downloaded the new version, but the newly downloaded app also crashes on launch. Restarting the phone does not resolve the issue, and this primarily occurs on iOS 18.3.2. What could be the cause of this problem, and how should we address it?
Topic:
Business & Education
SubTopic:
General
Is there any mechanism to restrict camera usage on a user-owned device, once they have opted in, consented to the restriction, and installed a management profile?
Documentation suggests it was possible with allowCamera, but has be deprecated on unsupervised devices. Am I understanding correctly that it's simply not possible anymore unless the device is supervised?
Hello all,
I’m hoping someone here has gone through the process of integrating an ERP system with the Apple GSX API and can offer some guidance.
We’re currently working with an AASP who asked us to integrate our ERP with the Apple GSX API. It’s the first time for both of us, and we’re a bit stuck on how to properly get started.
The AASP contacted their regional manager, who confirmed that an NDA and an Apple Developer Account would be necessary. However, he hasn’t handled this type of integration before and is still seeking internal guidance.
That was a few months ago, and due to his workload, the AASP hasn’t heard back from him yet.
Meanwhile, we’ve already enrolled in the Apple Developer Program and opened a support case, but we’ve been redirected to the forums since our case goes beyond standard support.
So now we’re trying to understand:
What steps need to be completed by the AASP?
What are the steps we, as the ERP provider, need to take in order to receive API access?
Are there any specific documents, applications, or technical requirements we should prepare in advance?
We’d really appreciate any guidance or insight from others who have gone through this process — or even partial answers to help us move forward.
Thanks in advance for your time!
Hi,
I’m an enterprise developer, and we distribute our internal iOS app through a direct download link on our company website (not via App Store or TestFlight). The app is properly signed and works fine on most devices including iPhones and regular iPads.
However, on iPad Pro 11-inch (4th generation), the app crashes immediately upon launch when installed via the website. Interestingly, if we install the exact same app via Xcode, it runs without issue on the same device.
We also tested a third-party enterprise app called "Taipei On", and it showed the same crash behavior when installed via direct web download on the same iPad model. This leads us to believe the issue may be more widespread or specific to this iPad Pro model or recent iOS versions.
Furthermore, some of our users with iPhone 15 devices have started experiencing similar crashes recently, even though they had no issues before.
Is this a known issue related to enterprise app distribution or IPA installation behavior on certain devices?
Any advice or insight from the Apple team or other developers would be appreciated. Thanks!
Topic:
Business & Education
SubTopic:
General
Three months ago I molded a mold program. I believe could be tweaked and tried unlined zero code. swear. anyway I would like to scale with some people if I can go to commercial area code phoned series and calls.and if I have rights. but my next moves for them. on iOS I think they should have a seri settings. where they can call seri.on settings, and it jump many codes-and navigation is hard. plus I think seri can help in settings expecially since seri settings is verbal drop. if the words fit or are similar it cues goes to but you have to hard call the switch.so there’s no hey no Sami where you setting no Sammy right I think it could skip cauldron and everything verbally either. Seri settings I think iOS should try it.
Topic:
Business & Education
SubTopic:
Device Management
Hi everyone,
I’m working as an IT engineer in the cruise industry and need to troubleshoot passenger complaints about Apple’s new RCS messaging feature (introduced with iOS 18). Could someone help confirm which domains and ports iPhones use when they send RCS messages? My firewall team wants specifics: domains (or subdomains) that need whitelisting and the ports involved.
Any official or community-sourced info would be super helpful—thanks in advance!
Topic:
Business & Education
SubTopic:
General
I found that "search" endpoint is recently added to api.ent.apple.com : https://developer.apple.com/documentation/devicemanagement/get-catalog-search-results
However it seems we cannot find custom apps using this API even with sToken.
Is it not suppoted yet?
Thank you
Hi everyone,
I’m working as an IT engineer in the cruise industry and need to troubleshoot passenger complaints about Apple’s new RCS messaging feature (introduced with iOS 18). Could someone help confirm which domains and ports iPhones use when they send RCS messages? For the fortigate and palo alto firewalls I need specifics: domains (or subdomains) that need whitelisting and the ports involved.
Any official or community-sourced info would be super helpful—thanks in advance!
Topic:
Business & Education
SubTopic:
Device Management
I want to side load a .ipa file from a Mac to iPhone connected to Mac via USB. I don't want to use ABM or enterprise account. Also these can be any number of unknown devices. Is there any way to set this up automatically?
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Developer Tools
Xcode
Command Line Tools
My company signed the application with enterprise certificate, the Provisioning Profile expired on March 20, 2025. Some iPhones didn't update the application before the expiration.
We have update the Provisioning Profile and repackaged application. However, these iPhones still can't use the application after reinstalling the new ipa. After opening the application, the screen is blank and then flashes back without any error prompt.
Restarting iPhone didn't help.