Hello, I am following up on my previous feedback (Feedback ID: FB17175593) regarding the in-app provisioning failure for Apple Pay. In that report, I detailed errors encountered during the card addition process (notably issues related to a missing teamID and cryptographic material errors). Could you please provide an update on the investigation progress? I appreciate your assistance and look forward to your response.

We are attempting to integrate the Apple Pay service into our website and have successfully verified our domain with Apple manually. However, we consistently receive an 'ApplePay reverify failed' email a month before the expiration time. Upon checking, we updated the SSL certificate for the domain before receiving the email, and the link still works fine in the browser. We would greatly appreciate any feedback from someone who can help us with this issue.

Hi, We are trying to make the PKAddPaymentPassViewController to show the correct list of devices to where the pass can be added. We have analysed the documentation and we are using the PrimaryAccountIdentifier field which is the field that supposedly controls this behavior but the list of devices presented in the view controller always include one iPhone and one Apple Watch, regardless of where the card has been already added. We are initializing the PKAddPaymentPassRequestConfiguration object with: PKEncryptionScheme PrimaryAccountIdentifier CardholderName PrimaryAccountSuffix LocalizedDescription PaymentNetwork PrimaryAccountIdentifier CardholderName PrimaryAccountSuffix LocalizedDescription We have also verified the configuration in our payment pass processor and everything should be ok. We would like to have some help on achieving the desired flow for Apple Pay, which is to present the PKAddPaymentPassViewController with the correct list of available devices and not the full list. Thank you.

We have developed Apple Wallet Extension for our App. The in-app provisioning for the card is working. However when we try to add the card from Wallet extension it gives error saying "Your issuer does not yet offer support for this card". From the apple documentation we can see the issues is same as mentioned in Scenario 2 at following link https://applepaydemo.apple.com/in-app-provisioning#8.4 We are getting eligibilityStatus as 0 Below is the response from Wallet captured using SysDiagnosis https://crt-pod1-smp-device.apple.com:443/broker/v4/devices/0434320BCB1A90022306073796318273728D0A367FA927F4/cards 200 Time profile: 1.77856 seconds { x-conversation-id = ...... Content-Type = "application/json" x-pod = "crt-pod1" x-xss-protection = "1; mode=block" Server = "Apple" x-pod-region = "paymentpass.com.apple" regionbrokerurl = "https://crt-pod1-smp-device.apple.com:443/broker" Date = "Wed, 06 Aug 2025 11:39:30 GMT" Content-Length = "488" x-envoy-upstream-service-time = "1400" Strict-Transport-Security = "max-age=31536000; includeSubdomains" cross-origin-opener-policy = "same-origin" x-keystone-correlationid = ...... x-content-type-options = "nosniff" Vary = "accept-language" x-frame-options = "SAMEORIGIN" } { applicationIdentifier = ......; auxiliaryCapabilities = { }; cardType = 4; deviceProvisioningDataExpected = 1; eligibilityStatus = 0; identifier = ......; learnMoreURL = "https://www.apple.com/ae/apple-pay/banks/ae/en-ae.html"; nonce = ......; paymentApplications = ( { appletTypeIdentifier = Argon; paymentType = Credit; } ); region = "paymentpass.com.apple"; sanitizedPrimaryAccountNumber = 7008; sanitizedPrimaryAccountPrefix = ""; }

I'm implementing Apple Pay in my Flutter web app and I'm following the guidelines for domain verification using the apple-developer-merchantid-domain-association file. When I access the file at https://mydomain.com/.well-known/apple-developer-merchantid-domain-association through my web app, the browser silently downloads the file instead of displaying its content on the webpage. My question is: Is this the expected behavior for the apple-developer-merchantid-domain-association file? Should the browser download the file silently, or is there another step required, such as displaying the content on the webpage for verification purposes? I've consulted some resources and they indicate that the file download is the correct behavior. However, I'd appreciate confirmation from the community to ensure I'm implementing the verification process correctly. Summary is how do we know if apple has verified it?

https://developer.apple.com/documentation/apple_pay_on_the_web/applepaypaymentrequest/3955945-multitokencontexts According to this document, I know that I can initialize a multiTokenContexts when initializing ApplePayPaymentRequest. But I am now facing a tricky problem. If the user's order does not require multiTokenContexts, then I will not initialize this field when I first make ApplePayPaymentRequest. When the user is in the payment process, I may update multiTokenContexts. But this time, the update is not allowed, ApplePay will be cancelled and the payment will be closed. For example, if the user's address in Apple Pay is different, I need to update multiTokenContexts to support the payment of goods to multiple merchants, which will generate an update of multiTokenContexts. MultiTokenContexts can be updated in the onshippingcontactselected method. https://developer.apple.com/documentation/apple_pay_on_the_web/applepaysession/1778009-onshippingcontactselected My question is that from the beginning, there was no multiTokenContexts to update multiTokenContexts in onshippingcontactselected, which would cause the user to close the payment and need to manually click to pay again. This user experience is not very friendly. Is there a better way for me to go from no multiTokenContexts to multiTokenContexts without interrupting the user's payment process?

We are writing to report a recurring stability issue with the Apple Pay sandbox environment. We are using the official sandbox test cards provided on the Apple Developer website for our testing: https://developer.apple.com/apple-pay/sandbox-testing/ We are experiencing frequent, intermittent failures when attempting to add these sandbox cards to the Wallet for testing purposes. The issue typically occurs a couple of times per day. When the failure occurs, the card provisioning process fails unexpectedly. The issue is not limited to a single card; we have observed this behavior across all available card networks. In some instances, all cards (Visa, Mastercard, Discover, Amex) fail to provision simultaneously. At other times, the issue appears to be isolated to specific networks while others work correctly. Crucially, the issue appears to be temporary. After some time passes (ranging from minutes to an hour), we are able to add the exact same card successfully without making any changes to our test environment or configuration. We have diligently checked our setup to rule out configuration errors on our end. This includes verifying: The device is set to a supported region. We are signed in with a valid sandbox tester Apple ID. All other prerequisites for sandbox testing are met. The fact that the process works correctly at other times strongly suggests that this is a server-side stability issue within the Apple Pay sandbox environment rather than a persistent misconfiguration on our part. To help with your investigation, we have attached an image that demonstrates a failed attempt to add a card. Could you please investigate the stability of the sandbox card provisioning service? Please let us know if this is a known issue or if there is any further information we can provide. Thank you for your time and assistance.

Recently, we completed a merger with our parent company. We are currently integrated with Apple Pay in accordance with the “Apple Pay Payment Processing on the Web” guidelines. Due to the change in the legal entity, we proceeded with the account migration process as outlined below: Creation of a new Apple Developer account and a new Apple Pay Identifier Removal of the Merchant Domain (dc2-web.happy.co.kr) from the existing Identifier Registration of the Merchant Domain (dc2-web.happy.co.kr) under the new Identifier Using the Merchant Domain registered under the new Identifier and the Apple Pay Merchant Identity Certificate issued from the new Identifier, we attempted to obtain an Apple Pay session by sending requests to the following endpoint: https://apple-pay-gateway.apple.com/paymentservices/startSession However, we are intermittently receiving failure responses with an HTTP 400 status code. With regard to these intermittent failures, we would like to inquire whether there is any propagation delay on Apple’s servers when an Apple Pay Identifier is removed and re-registered under a new account, or if there could be any other possible causes for this behavior. We would appreciate your guidance on this matter.

I am writing regarding an issue I have encountered while attempting to complete a payment using test users created within the Sandbox environment of Apple Pay. The problem persists specifically when trying to make payments through the demo page at https://applepaydemo.apple.com/. Problem Description: When initiating a payment process with either of the following test user accounts. The flow proceeds as follows: The Apple Pay window appears correctly. Processing begins but does not conclude successfully. After processing concludes, there is no prompt for 'Pay with Touch ID'. Additional Information: Device & OS Version: MacOS 15.3.2 Browser & Version: Safari 18.3.1 Real Device or Simulator: Real device used First Occurrence: Before January 1st, 2025 Custom Configurations or Backend Used: No custom configurations or backend modifications are being utilized during interaction with the demo page. Could you please provide assistance in resolving this issue?

Hello, I’m experiencing a strange issue with a newly created Subscription Group in my iOS app. For all my existing subscription groups, everything works perfectly — initial purchase, renewals, cancellations, all notifications arrive normally. But for this one newly created group, the first purchase never triggers any server notification from App Store Server Notifications (ASSN). ⸻ 📘 Problem Summary • I created a new Subscription Group in App Store Connect. • The products are all Approved and Published for over a week. • Users can successfully purchase the subscription in production. • The purchase is shown as Purchased in the App Store purchase UI. • The receipt can be fetched locally on device. • But my server receives no notifications, including: • DID_RENEW • DID_CHANGE_RENEWAL_STATUS • SUBSCRIBED • ONE_TIME_CHARGE • CONSUMPTION_REQUEST • etc. The old subscription groups still send notifications normally, so the notification URL and server infrastructure are correct.

iOS 16 and earlier On iOS 16 and earlier, Apple Pay on the Web required Safari—and all interactions with the Apple Pay API to come from the parent/top level page. In order to facilitate the Apple Pay button in an HTML inline frame (iframe), there will need to be cross frame communication between the child and parent pages. Cross frame communication should be secure and robust, therefore the use of postMessage for this purpose is recommended. The expectation is for all communication with Apple Pay to occur from the parent page, so the iframe must relay all Apple Pay related events to the parent to handle. Some examples: Apple Pay availability: The parent calls applePayCapabilities, then sends the message of the response to the iframe, which then uses the value to toggle the visibility of the Apple Pay button. Apple Pay session: The iframe receives an onclick() event when the Apple Pay button is clicked and sends the message to the parent (providing details about the transaction). The parent create the payment request to obtain the session validation URL, and eventually receive session credentials and invokes completeMerchantValidation() to prevent the payment sheet. After the payment is authorized by the Payment Service Provider (PSP), the parent either: Redirects the parent page to a payment success page; or Sends a message to the iframe to complete the transaction flow itself. iOS 17 and later On IOS 17 and later, the iframe HTML element should include the allow="payment" attribute, which should facilitate the cross frame communications instead of needing a dedicated JavaScript library. This means all of the Apple Pay code/calls can reside in the iframe page—which is typically a hosted page from a Payment Service Provider (PSP), all the parent page—typically a merchant—has to do is add the attribute mentioned above to the iframe element. Important: Regardless of the iOS version, the PSP/merchant always needs to make sure the parent page domain is the one registered in the Developer portal, and used in the request to generate a merchant session via ApplePaySession. Cheers, Paris X Pinkney |  WWDR | DTS Engineer

When I use my iPhone to scan the apple pay QR code in chrome, the url is https://applepaydemo.apple.com/apple-pay-js-api, I keep geting the "Service Unavailable" error. Wonder know if you guys meet this error as well? Btw, the QR code feature needs IOS 18.

When accessing https://applepaydemo.apple.com/payment-request-api, the "Approve with Side Button" prompt is displayed, but it does not appear when using our test domain. I implemented the Payment Request API based on the sample source code from the following URL. On an iPhone device, the Apple Pay payment screen is displayed, but the "Approve with Side Button" icon below the amount does not appear, and instead a spinning loading icon is shown continuously. Could you please help identify the cause? ■ Reference URL: https://applepaydemo.apple.com/payment-request-api ■ Changed parameter: "merchantIdentifier": "〇〇.dev" ■ Accessed domain: 〇〇test.com ■ Test device: iPhone 13 iOS: 18.4.1

Hello, We are working on integrating billing into our dating app, targeted at the Russian market. Our main requirement is to support subscriptions with automatic renewal and cancellation. We understand that, according to App Store Review Guideline, all digital subscriptions should use Apple In-App Purchase (IAP). However, we are unsure how this applies in Russia, where some local regulations may limit the use of non-Russian payment processors, and where not all Russian bank cards are accepted by Apple. Our question is: -For iOS apps in Russia, is it strictly required to use Apple IAP for subscriptions? -Are there any approved exceptions allowing integration with local processors such as Robokassa or YooKassa? -How are other developers currently handling subscriptions for the Russian market? We want to ensure full compliance and avoid any risk of rejection or removal. Thank you in advance for any clarification. Best regards, Dan

We have used the ApplePayRecurringRequest parameter required for Apple Pay subscriptions, but during testing the payment, the Apple Pay payment page shown to the user remains the same as the one-time payment page, without any subscription information. Could you please check if there is an issue with our parameters or if there is an issue with the merchantIdentifier being used? Here is the ApplePayRequestData that we are using. { "supportedMethods": "https://apple.com/apple-pay", "data": { "version": 3, "merchantIdentifier": "***", "merchantCapabilities": [ "supports3DS", "supportsCredit", "supportsDebit" ], "supportedNetworks": [ "visa", "masterCard" ], "countryCode": "US", "recurringPaymentRequest": { "paymentDescription": "A description of the recurring payment to display to the user in the payment sheet.", "regularBilling": { "label": "Recurring", "amount": "4.99", "paymentTiming": "recurring", "recurringPaymentStartDate": "2025-06-02T16:00:00.000Z" }, "trialBilling": { "label": "7 Day Trial", "amount": "0.00", "paymentTiming": "recurring", "recurringPaymentEndDate": "2025-06-02T16:00:00.000Z" }, "billingAgreement": "A localized billing agreement displayed to the user in the payment sheet prior to the payment authorization.", "managementURL": "https://applepaydemo.apple.com", "tokenNotificationURL": "https://applepaydemo.apple.com" }, "additionalLineItems": [ { "label": "7 Day Trial", "amount": "0.00", "paymentTiming": "recurring", "recurringPaymentEndDate": "2025-06-02T16:00:00.000Z" }, { "label": "Recurring", "amount": "4.99", "paymentTiming": "recurring", "recurringPaymentStartDate": "2025-06-02T16:00:00.000Z" } ] }

I'm implementing payment processing with Apple Pay on the web, but I've been stuck right at the final step of the flow: decrypting the payment data sent by Apple. Here is a summary of my implementation: The backend language is Java. The frontend portal requests the session and performs the payment using the endpoints exposed by the backend. I created .p12 files from the .cer files returned by the Apple Developer portal for both certificates (Merchant Identity and Payment Processing) and I'm using them in my backend. The merchant validation works perfectly; the user is able to request a session and proceed to the payment sheet. However, when the frontend sends the encrypted token back to my sale endpoint, the problem begins. My code consistently fails when trying to decrypt the data (inside the paymentData node) throwing a javax.crypto.AEADBadTagException: Tag mismatch! I can confirm that the certificate used by Apple to encrypt the payment data is the correct one. The hash received from the PKPaymentToken (header.publicKeyHash) object exactly matches the hash generated manually on my side from my .p12 file. In the decryption process, I'm using Bouncy Castle only to calculate the Elliptic Curve (ECC) shared secret. For the final AES-GCM decryption, I am using Java's native provider since I already have the bytes of the shared secret calculated. (Originally, I was doing it entirely with BC, but it failed with the exact same error). We have exhaustively verified our cryptographic implementation: We successfully reconstruct the ephemeralPublicKey and compute the ECDH Shared Secret using our Payment Processing Certificate's private key (prime256v1). We perform the Key Derivation Function (KDF) using id-aes256-GCM, PartyU as Apple, and counter 00000001. For PartyV, we have tried calculating the SHA-256 hash of our exact Merchant ID string. We also extracted the exact ASN.1 hex payload from the certificate's extension OID 1.2.840.113635.100.6.32 and used it as PartyV. We have tried generating brand new CSRs and Processing Certificates via OpenSSL directly from the terminal. Despite having the correct ECDH shared secret (and confirming Apple used our public key via the hash), the AES tag validation always fails.et, the AES tag validation always fails. Given that the math seems correct and the public key hashes match, could there be an environment mismatch (Sandbox vs. Production) or a domain validation issue causing Apple to encrypt the payload with a dummy PartyV or scramble the data altogether? Any guidance on this behavior or the exact PartyV expected in this scenario would be highly appreciated.

Dear Apple Developer Support, I would like to request a technical escalation to the engineering team regarding an ongoing issue with Apple Pay domain verification. Error returned by Apple Even though Apple’s request to our domain returns HTTP 200, the verification still fails with: resultCode: 13014 resultString: "Domain verification failed. Review your TLS Certificate configuration to confirm that the certificate is accessible and a supported TLS Cipher Suite is used." requestUrl: https://developer.apple.com/services-account/QH65B2/account/ios/identifiers/verifyDomain TLS Certificate Validation We performed a full TLS analysis: Certificate issued by Sectigo Public Server Authentication CA DV E36 (public trusted CA) Full and correct certificate chain No handshake errors Configuration fully valid SSL Labs rating: A From our side, the TLS configuration is confirmed to be correct. Accessibility of the .well-known file The file is publicly and accessible It returns 200 OK and the content is exactly identical to the file downloaded from the Apple Developer Portal, without any modification. Our network team confirmed that Apple’s verification request also receives HTTP 200 when pressing “Verify” in the Apple Developer Console. Network-side findings We monitored Apple’s request in real time. Findings: TLS handshake succeeds No cipher mismatch File delivered correctly Status: 200 OK No redirect or transformation applied Despite this, Apple still returns error 13014. Request for engineering review We kindly request that an Apple engineer verify the following: The actual TLS handshake performed by Apple's verification service (cipher suite, protocol negotiation, SNI, trust chain). Whether the Sectigo issuing CA is fully trusted and supported by your domain-verification backend. If there is an internal reason behind error 13014—since the external message does not provide actionable details. Whether the response is rejected for reasons other than TLS, given that the file is accessible and the request returns 200. The exact condition that leads Apple to report “TLS Certificate configuration is incorrect” in this case. This issue is blocking an urgent deployment and must be resolved as soon as possible. Existing case reference Case ID: 102760005987 We are fully available to provide: full response headers packet captures (PCAP) SSL/TLS diagnostics file integrity checks server configuration details or join a technical call (Teams / WebEx) Thank you in advance for the escalation. Andrea

Two subscriptions, Plus and Max, are under the same subscription group, with Max having a higher tier than Plus. Promotional Offers for Max are configured in Apple Store Connect. When a user subscribes to Plus and then upgrades to Max using Promotional Offers, they are prompted with "Upgrade upon expiration" (Figure 1); if they don't use Promotional Offers, they are prompted to "Upgrade immediately" (Figure 2). Question 1: What is the situation with the "upgrade upon expiration" message in Figure 1? Is upgrading using Promotional Offers special? I couldn't find any relevant explanation in Apple's technical documentation. Question 2: Figure 1 shows an "upgrade upon expiration," but after subscribing, the webhook still shows the subscription start time as the current time, meaning the upgrade hasn't started immediately. Is the message incorrect?

Hello! We use Apple's "master account" scheme to register new clients trough API due to the fact that the number of merchant IDs in a developer account cannot exceed 100 records. It's been almost a year since we successfully used the master account ( ex. "merchant.com.xxx") and register clients via Postman. At the moment, the certificates for the master merchant ID start to expire on July 11 which will affect all customers which is under Master ID. We know that when updating certificates at the identifier level(our master id), new universal identity certificate files that we use to send to the merchants (merchant_id.pem, privkey.key) will be generated for authentication on the merchant side, as well as a new keystore. Since many of our clients are integrated with current files and keystores and have live traffic, we would like to know—is it possible to update certificates on the master account without changing the keystores and certificate identities? The impossibility of this will entail a large gap when switching to new certificates. Thanks in advance for your answer.

<Apple Developer Program许可协议>已更新并需要查阅。若要更新现有App和提交新 App，账户持有人必须登录账户，查看并接受更新后的协议。 apple 会费到期 续费以后 无法获取app内购数据，经排查可能是这个协议没有签署，签署后多久可以重新获取到app内购数据。