Cannot change my contact address

Question

Created 3w

Replies 7

Boosts 4

Participants 7

On the following developer account page, you have the ability to update your address information, but it does not appear to be working for me.

If you go to https://developer.apple.com/account and scroll down the page. You come to a section called Membership Details with a link to update your information. When you click on this link it shows a dialog which has two choices. One is for Change Contact Details and the other is for Switch to Organization Membership. When I attempt to Select Change Contact Details. Nothing happens at all. No screen is shown. Nothing, whatsoever.

Please advise what the problem might be thank you. I need to change my contact address.

Boost

Answer 1

Artune OP

3w

I have the same problem

1

Answer 2

lobotomoe OP

3w

Renewed my subscription yesterday (previous was 2021), same issue

1

Answer 3

annast OP

3w

Also having this problem

1

Answer 4

imvaid OP

2w

I have exactly the same issue

1

Answer 5

jmesterh OP

1w

Exactly the same problem for me, opened a ticket, never got a reply.

1

Answer 6

lobotomoe OP

5d

Resolved my issue with support ticket (provided bank statement with address). Answered within 2 weeks. Also now see button "Provide updates" in "Update your information." modal.

1

Answer 7

DTS Engineer OP

Apple

4d

I would like to let you know that the issue reported to change the address has been addressed and fixed.

Could you please take a moment to go over to change the address and confirmed the fix for me? Your feedback is crucial to confirm the resolution.

If you encounter any further problems or if the issue persists, please let us know immediately with any new details you can provide in this post.

Thank you for your patience and for helping us improve the experience.

Best regards,

Albert Pascual   Worldwide Developer Relations.

0